Report on C-Term Focus Groups
The purpose of the C-Term focus groups was to obtain public feedback on the new case prioritization procedure at the Austin Code Department. The Public Information Office held meetings to solicit feedback and hear concerns of specific constituencies. Another goal was to get feedback on four options of a visual to describe the procedure. The size of the focus groups average approximately 7 participants. Below is a summary of the information presented during the focus groups, along with a summary of the feedback provided.