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All content on the austintexas.gov website goes through a three-step process in order to be live for the public to see.

Draft

All content starts in draft state. Simply saving content after creating or editing it does not make the page live on the website. The page is still a draft, and you can click "Edit Draft" on the page's tabs to continue editing the page.

Edit and view draft tabs

Needs Review

Once you are finished creating and editing content, you can moderate this content into a needs review state. Here are the steps:

  1. Once you've saved the page, find the tab on the page titled "Moderate" and click it.
  2. You'll notice a pink bar with your draft version of the content. Click "Apply" next to the drop-down menu, which should already say "Needs Review." Once this is applied, it will put the content in a needs review state.
  3. If you are an author, this will be as far as you can go when moderating content. From there, you will want to notify your department's publisher(s), who can publish the content upon approval.

Moderation tab

Published

If you are a publisher, you will notice that the drop-down menu on the moderate tab has changed. You can now select either "Draft" or "Published" before clicking "Apply." If you leave it on Draft and select Apply, it will send the content back into a draft state, where authors can make additional edits when needed. If you change the drop-down menu to Published and click Apply, that will make the content live on the site.

Moderation tab in a needs review state

My Workbench Tabs for Moderation

Authors have a tab in My Workbench titled "My Drafts." Click on this tab to see all of the content you have created that is in a draft state. You are also able to send content into a needs review state by clicking "Needs Review" to the left of the content title.

Publishers have a tab in My Workbench titled "Needs Review." This includes all content created by the department's authors that is in a needs review state. This means that publishers can come to this tab to see all content that needs to be reviewed. From this tab, publishers can review content and either click either the draft or published link to change the status of the content.

Editing Published Content

Sometimes, you will need to edit content that is already published. There are two ways to do this.

Unpublishing Content Before Editing - Not Recommended

You can unpublish content before editing it. This is only recommended in the case where something is time-sensitive and incorrect. To unpublish content, follow these steps:

  1. Find the piece of content while logged in to the system.
  2. Click the "Moderate" tab.
  3. Click "Unpublish" in the green bar.
  4. Click "Yes" when prompted.

You will then be able to click "Edit Draft" to make the necessary changes. When you're finished editing, you can moderate the content to be published as usual.

Moderation tab with unpublish circled

Creating a New Draft of Existing Content - Recommended

New draft tab

You can create a new draft of an existing page. This way, the draft that is published will stay on the live side of the website until you publish the new draft, which will then replace the old draft. Here are the steps:

  1. Find the piece of content while logged in to the system.
  2. Click the "New Draft" tab, or to continue editing a draft you've saved, click "Edit Draft."
  3. Make any necessary edits. You can save at any time, and then click the "Edit Draft" tab to continue editing.
  4. When you're finished editing, you can moderate the content to be published as usual.

Reverting to a Previous Version

Occasionally, you may need to revert to a previous version of a piece of content. Here are the steps:

  1. Find the piece of content while logged in to the system.
  2. Click the "Moderate" tab.
  3. Find the correct version. You can look at each version by clicking on "View" next to the version.
  4. When you've found the correct version, click "Revert."
  5. Click "Okay" when the system gives you a prompt.
  6. Make any changes by clicking "Edit Draft," or send the version, which will be in a pink bar at the very top of the moderate tab, to a needs review state. Publishers can then publish the version, at which point it will become the live version on the website.

Moderation tab with revert circled