As the Clinical Operations Manager, Jennifer oversees the social services delivered to clients, implements best practices, and provides direction to a staff of ten Licensed Master Clinical Counselors who work to engage and house the homeless population in the downtown area. Jennifer is a Licensed Clinical Social Work-Supervisor who has been with the Downtown Austin Community Court since 2015

Jennifer believes developing strong relationships is the foundation for providing effective services. The Downtown Austin Community Court Case Management team aims to end homelessness by providing comprehensive, long-term services to individuals experiencing homelessness by promoting success through creative solutions.  Our services include street outreach, navigation, intensive case management and coordination with other providers.

As a licensed Clinical Supervisor in the State of Texas, Jennifer is also able to provide required supervision to case management staff working toward their master’s level clinical certification.

Jennifer holds a B.S. from Purdue University - Northwest in Political Science and a MSSW from the University of Texas – Austin in Social Work.

The case management staff of ten provides intensive case management services to homeless clients of the court. 

Case Management staff:

Christopher Anderson, LMSW

Cody Andrews, LMSW

Kate Ballew, LMSW

Lauren Christenson, LMSW

Scott Davis, LCSW, LCDC

Mikaela Frissell, LMSW

Sean Martin, LCSW

Yvonne Mboss, LCSW

Nancy Pounds, LPC

Laura Torres, LPC

Case Management Mission Statement

Downtown Austin Community Court Case Management aims to end homelessness by providing comprehensive, long term services to individuals experiencing homelessness.

Case Management Vision Statement

Promoting success through creative solutions.