Mar 26, 2020 - 02:16 pm CDT

Thank you email

Aug 22, 2018 - 02:51 pm CDT

Dear APD~

Thank you for All of the greatness & goodness that comes from your hearts. You’re ALL Heroes. Thank you so much for trying to find these precious animals homes & Everything you do in & for the Community. God bless each of you & your families!

~D

Thin Blue Line Supporter

 

Jun 25, 2018 - 02:42 pm CDT

Good Morning! I received a call this morning from a nice lady wanting to thank the Austin police and 911 call taker’s for responding so quickly to what she thought was someone around her home late last night! She sends a Big’ol  Texas THANK YOU  to APD!!

~Austin 311

 

Jun 08, 2018 - 09:40 am CDT

I inadvertently left my backpack at the Lakeline park and ride transit center this morning. Officer Clinkscales (Badge #6151) contacted me to let me know it had been picked up. Since it had my laptop in it and I needed it for work, he went out of his way to get it back to me. I really appreciate the special effort.

~JK

May 25, 2018 - 01:22 pm CDT

Today I wanted to share some positive thoughts and regards towards Officer Carroll (Badge #7049). He helped me and another resident with car burglary stuff in our building at Riverview Apartments. He was helpful, professional and sincerely helped make a bad situation flow forward towards resolution.

~D. M. M.

 

May 10, 2018 - 11:32 am CDT

Last week my family had the opportunity to be assisted by several officers from the Liberty Hill Police Department, as well as off-duty Austin Police Officer Shawn Lapuszynski. I would like to convey our sincere thanks and appreciation to Officer Lapuszynski. As background, we live in Killeen, Texas, and my elderly aunt took her husband to the Killeen airport at 4:30 in the morning. She has been struggling with bouts of memory trouble, and in the dark and early morning hours, we can only assume she became confused and began what should have been a 10-minute journey back to her home in Killeen, only to end up at a Valero gas station on Highway 29, west of Liberty Hill, over an hour later. A concerned off-duty Austin Police Officer (Shawn Lapuszynski), who happened to be at the Valero station, assessed the situation,contacted the Liberty Hill Police Department, and then waited with my aunt until these officers arrived. She was extremely confused and couldn't even remember the names of her children. We cannot begin to thank him enough for recognizing the seriousness of her condition, and keeping her safe while waiting for Liberty Hill PD, when we are sure he just wanted to go home! I just don't have enough superlatives to offer appropriate thanks. What an exemplary officer he is, and I wish there were something we could do to show our genuine appreciation. I know he doesn't do this for thanks or for attention, but if you would be able to let his superiors know that we believe he should be commended, we would be grateful. We have told anyone who will listen about his kindness. He is certainly a credit to his Department and to the City of Austin. In these uncertain times, we feel it is very important to show support for those in law enforcement, and we are certain they don't get near the credit and thanks they deserve. Please accept this as a small token of our thanks and appreciation.

~ C & K W.

 

Sep 27, 2016 - 01:58 pm CDT

Dear Sgt. Drabek,

I am writing to commend two of your Officers, Jacob Ballesteros and Tuhwan Kim.

On August 12, 2016, which was a Friday, I was headed north on I 35.  Like many other folks, I work in Austin but live elsewhere, so I was headed home after a very tiring week at work at The University of Texas School of Law.  While it is true that I drive what most would say is an old model Chevy Silverado, it is dear to me and has taken me up and down I 35 for five years.  Up until that evening, it had never failed me on the highway.

Between 8:00-9:00 I was approaching the Rundberg area, when the truck just died going full speed up the highway.  I tried to get it off the highway but ultimately was only able to get it onto an exit ramp and off the road.  Obviously it was a very bad location and while I don’t scare easily, I was very apprehensive when I assessed the situation.  At the time I really couldn’t tell if the truck had run out of gas or the battery had just failed. (my gas gage is not totally reliable!)  Anyway, as I stood behind my truck clutching my small gas can, a man and woman pulled up behind me and offered to take me to a gas station.  I was very worried but agreed and off we went.  There was an obvious “language barrier” which made it impossible for us to communicate and me even more anxious.  In the meantime, the gentleman spotted two police cars sitting across the street from the gas station.  I can only assume that he had already realized that the location of the truck alone was going to make the rescue situation a bit risky without professional help.

I walked up to the cruiser and explained my unfortunate situation.  The officer could see I was nervous and a bit distraught.  The two officers quickly assessed the situation and came up with a plan.  Officer Ballesteros thanked the gentleman who had driven me there and told him that they (the officers) would now handle the job.  I was so impressed with their patience and the fact that they had a plan ready for this situation on a minutes’ notice.  I feel sure that “stranded motorist” is not high on the list of police duties, but it was like a well-oiled machine with each step already in place.  I was very impressed!  And I was shocked, because of my experience in other Texas towns where many times an officer/department will seize such an opportunity to find reasons to “ticket” the motorist while they are already standing on the side of the road in the middle of a crisis!  These officers were focused on the task at hand and getting me safely back on the road.

As I mentioned, they got me off the road and had instructed me to turn down the first street or into the first parking lot I saw, when I got across the access road.  What happened next was a surprise to all three of us.  I did as I was told but unfortunately the street was a very dark side street. Quickly I spotted some teenage looking guys with a newer model car sitting across the road.  Again there was a language barrier but we finally got one of the young men to realize we needed jumper cables and a car to provide the jump.  We had already tried the gas but that didn’t start the truck.  And the officers had already explained to me that the electrical systems in their cruisers prevented them from using their police cars for the “jump”. 

Suffice it to say that the story has a happy ending, even though it took a few extra tries to start the truck.  It did finally start and off I went into the night.  Of course as a part of the well-orchestrated plan, we had already decided that I was to hit the road and not look back!  I did so and left the two officers there, in the dark with the helpful teenagers, but I will admit I worried about them on my ride home.  The teenagers were indeed helpful, but I did get the impression (as a seasoned ex-high school teacher) that they had less than desirable character traits which gave me some cause for concern.

 

I guess all’s well that ends well!  The entire incident probably only took 30 minutes but it will be in my memory for a long time.  These two officers were courteous, respectful, patient, considerate and obviously skilled at the job. And I am very grateful. The entire incident gave me a great impression of the Austin Police Department as well.  Kuddos to all!

~KM

Aug 22, 2018 - 02:51 pm CDT

Dear APD~

Thank you for All of the greatness & goodness that comes from your hearts. You’re ALL Heroes. Thank you so much for trying to find these precious animals homes & Everything you do in & for the Community. God bless each of you & your families!

~D

Thin Blue Line Supporter

 

Making a Difference
Jun 25, 2018 - 02:42 pm CDT

Good Morning! I received a call this morning from a nice lady wanting to thank the Austin police and 911 call taker’s for responding so quickly to what she thought was someone around her home late last night! She sends a Big’ol  Texas THANK YOU  to APD!!

~Austin 311

 

Making a Difference
Jun 08, 2018 - 09:40 am CDT

I inadvertently left my backpack at the Lakeline park and ride transit center this morning. Officer Clinkscales (Badge #6151) contacted me to let me know it had been picked up. Since it had my laptop in it and I needed it for work, he went out of his way to get it back to me. I really appreciate the special effort.

~JK

Making a Difference
May 25, 2018 - 01:22 pm CDT

Today I wanted to share some positive thoughts and regards towards Officer Carroll (Badge #7049). He helped me and another resident with car burglary stuff in our building at Riverview Apartments. He was helpful, professional and sincerely helped make a bad situation flow forward towards resolution.

~D. M. M.

 

Making a Difference
May 10, 2018 - 11:32 am CDT

Last week my family had the opportunity to be assisted by several officers from the Liberty Hill Police Department, as well as off-duty Austin Police Officer Shawn Lapuszynski. I would like to convey our sincere thanks and appreciation to Officer Lapuszynski. As background, we live in Killeen, Texas, and my elderly aunt took her husband to the Killeen airport at 4:30 in the morning. She has been struggling with bouts of memory trouble, and in the dark and early morning hours, we can only assume she became confused and began what should have been a 10-minute journey back to her home in Killeen, only to end up at a Valero gas station on Highway 29, west of Liberty Hill, over an hour later. A concerned off-duty Austin Police Officer (Shawn Lapuszynski), who happened to be at the Valero station, assessed the situation,contacted the Liberty Hill Police Department, and then waited with my aunt until these officers arrived. She was extremely confused and couldn't even remember the names of her children. We cannot begin to thank him enough for recognizing the seriousness of her condition, and keeping her safe while waiting for Liberty Hill PD, when we are sure he just wanted to go home! I just don't have enough superlatives to offer appropriate thanks. What an exemplary officer he is, and I wish there were something we could do to show our genuine appreciation. I know he doesn't do this for thanks or for attention, but if you would be able to let his superiors know that we believe he should be commended, we would be grateful. We have told anyone who will listen about his kindness. He is certainly a credit to his Department and to the City of Austin. In these uncertain times, we feel it is very important to show support for those in law enforcement, and we are certain they don't get near the credit and thanks they deserve. Please accept this as a small token of our thanks and appreciation.

~ C & K W.

 

Making a Difference
Sep 27, 2016 - 01:58 pm CDT

Dear Sgt. Drabek,

I am writing to commend two of your Officers, Jacob Ballesteros and Tuhwan Kim.

On August 12, 2016, which was a Friday, I was headed north on I 35.  Like many other folks, I work in Austin but live elsewhere, so I was headed home after a very tiring week at work at The University of Texas School of Law.  While it is true that I drive what most would say is an old model Chevy Silverado, it is dear to me and has taken me up and down I 35 for five years.  Up until that evening, it had never failed me on the highway.

Between 8:00-9:00 I was approaching the Rundberg area, when the truck just died going full speed up the highway.  I tried to get it off the highway but ultimately was only able to get it onto an exit ramp and off the road.  Obviously it was a very bad location and while I don’t scare easily, I was very apprehensive when I assessed the situation.  At the time I really couldn’t tell if the truck had run out of gas or the battery had just failed. (my gas gage is not totally reliable!)  Anyway, as I stood behind my truck clutching my small gas can, a man and woman pulled up behind me and offered to take me to a gas station.  I was very worried but agreed and off we went.  There was an obvious “language barrier” which made it impossible for us to communicate and me even more anxious.  In the meantime, the gentleman spotted two police cars sitting across the street from the gas station.  I can only assume that he had already realized that the location of the truck alone was going to make the rescue situation a bit risky without professional help.

I walked up to the cruiser and explained my unfortunate situation.  The officer could see I was nervous and a bit distraught.  The two officers quickly assessed the situation and came up with a plan.  Officer Ballesteros thanked the gentleman who had driven me there and told him that they (the officers) would now handle the job.  I was so impressed with their patience and the fact that they had a plan ready for this situation on a minutes’ notice.  I feel sure that “stranded motorist” is not high on the list of police duties, but it was like a well-oiled machine with each step already in place.  I was very impressed!  And I was shocked, because of my experience in other Texas towns where many times an officer/department will seize such an opportunity to find reasons to “ticket” the motorist while they are already standing on the side of the road in the middle of a crisis!  These officers were focused on the task at hand and getting me safely back on the road.

As I mentioned, they got me off the road and had instructed me to turn down the first street or into the first parking lot I saw, when I got across the access road.  What happened next was a surprise to all three of us.  I did as I was told but unfortunately the street was a very dark side street. Quickly I spotted some teenage looking guys with a newer model car sitting across the road.  Again there was a language barrier but we finally got one of the young men to realize we needed jumper cables and a car to provide the jump.  We had already tried the gas but that didn’t start the truck.  And the officers had already explained to me that the electrical systems in their cruisers prevented them from using their police cars for the “jump”. 

Suffice it to say that the story has a happy ending, even though it took a few extra tries to start the truck.  It did finally start and off I went into the night.  Of course as a part of the well-orchestrated plan, we had already decided that I was to hit the road and not look back!  I did so and left the two officers there, in the dark with the helpful teenagers, but I will admit I worried about them on my ride home.  The teenagers were indeed helpful, but I did get the impression (as a seasoned ex-high school teacher) that they had less than desirable character traits which gave me some cause for concern.

 

I guess all’s well that ends well!  The entire incident probably only took 30 minutes but it will be in my memory for a long time.  These two officers were courteous, respectful, patient, considerate and obviously skilled at the job. And I am very grateful. The entire incident gave me a great impression of the Austin Police Department as well.  Kuddos to all!

~KM

Making a Difference