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Austin Energy Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Jackie Sargent - General Manager Department Website: http://www.austinenergy.com Department Phone: 512-494-9400 Performance Measure Information Name: Customer Average Interruption Duration Index (CAIDI) (electric outage duration) Description: The average duration a customer's service is interrupted during the fiscal year. Type: Result Current Data - Annually 2021 Target 2021 Actuals 66.820 No Data History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target New Meas. 76.180 66.820 76.070 82.290 66.820 66.820