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Austin Energy Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Jackie Sargent - General Manager Department Website: http://www.austinenergy.com Department Phone: 512-494-9400 Performance Measure Information Name: Total Customer Interactions Description: Number of customer interactions with the Customer Contact Center in the fiscal year. Type: Output Current Data - Annually 2021 Target 2021 Actuals 1600000 No Data History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 1582129 1483158 1546035 1557398 1361112 1654500 1600000