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Austin Energy Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Jackie Sargent - General Manager Department Website: http://www.austinenergy.com Department Phone: 512-494-9400 Performance Measure Information Name: Number of service orders issued Description: Total number of service orders issued to city departments directly resulting from calls to the 3-1-1 city-wide information center. Type: Demand Current Data - Annually 2021 Target 2021 Actuals 400000 No Data History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 264393 288527 299889 393642 410490 375000 400000