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Austin Transportation Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Robert Spillar - Director Department Website: http://www.austintexas.gov/department/transportation Department Phone: 512-974-1150 Performance Measure Information Name: Percent of citizen requests completed on time Description: Percent of citizen requests completed on time Type: Result Current Data - Monthly 2021 Target Oct. Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. Sept. 2021 Actuals 90 99 100 100 100 100 99 100 100 100 100 99 99 99.67 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 98 95 96.92 97 99.5 90 90