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Austin Convention Center Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Trisha Tatro - Director Department Website: http://www.austinconventioncenter.com Department Phone: 512-404-4000 Performance Measure Information Name: Utility Service-Related Refunds as a percent of Revenue Description: Refunds decrease revenue and the goal is to have as few refunds as possible in order to maximize revenue. USI system is used to capture and store refund related data. Type: Result Current Data - Monthly 2021 Target Oct. Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. Sept. 2021 Actuals .01 0 0 0 0 0 0 0 0 0 0.000 0 0 0 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target New Meas. New Meas. New Meas. New Meas. .02 .01 .01