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Austin Convention Center Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Trisha Tatro - Director Department Website: http://www.austinconventioncenter.com Department Phone: 512-404-4000 Performance Measure Information Name: Utility Services Satisfaction Rating Description: Please rate your experience: Professionalism of utility services staff. Responsiveness of the Utility services staff. Execution of Utility services. Did any issues or concerns arise with Utility services? (Yes/No/NA) How would you rate the resolution?(Only shows if answered "Yes" to the question above). Type: Result Current Data - Quarterly 2021 Target Q1 Q2 Q3 Q4 2021 Actuals 4.55 5 0 5 4.73 4.85 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target New Meas. New Meas. New Meas. New Meas. 4.9 4.55 4.55