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Development Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Denise Lucas - Interim Director Department Website: http://www.austintexas.gov/department/development-services Department Phone: 512-978-4000 Performance Measure Information Name: The percentage of customers reporting satisfied or very satisfied on the Customer Satisfaction Poll Description: Coming Type: Output Current Data - Quarterly 2021 Target Q1 Q2 Q3 Q4 2021 Actuals 48 0 0 0 0 0 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target New Meas. 45.400 43.100 48 48.4 43 48