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Economic Development Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Veronica Briseno - Director Department Website: http://www.austintexas.gov/department/economic-development Department Phone: 512-974-7819 Performance Measure Information Name: Percentage of customers satisfied with Small Business Program services Description: Percentage of customers satisfied with Small Business Program services Type: Output Current Data - Annually 2021 Target 2021 Actuals 90 96 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 93 94 95 95 94 90 90