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Emergency Medical Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Ernesto Rodriguez - Chief Department Website: http://www.austintexas.gov/department/ems Department Phone: 512-972-7200 Performance Measure Information Name: Percent of priority 1 through 5 calls responded to on time within the city of Austin Description: Percentage of calls responded to within the required timeframe or less: P1  09:59 P2  11:59 P3  13:59 P4  15:59 P5  17:59 Includes Priority 1-5 incidents that take place within the City of Austin. Incidents that occur outside the City (i.e. mutual aid incidents) are excluded. Stand-by (Priority 6) and other priority levels are excluded. STARFlight incidents, Duplicate and test calls are excluded. Type: Result Current Data - Quarterly 2021 Target Q1 Q2 Q3 Q4 2021 Actuals 95 No Data No Data No Data No Data 92.930 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 95.720 95.200 95.230 94.390 94.730 95 95