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Emergency Medical Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Ernesto Rodriguez - Chief Department Website: http://www.austintexas.gov/department/ems Department Phone: 512-972-7200 Performance Measure Information Name: Medical Priority Dispatch System Non-Compliance Rate Description: Percent of cases reviewed that are categorized as non-compliant, based on National Academy of Emergency Dispatch criteria. International Academies of Emergency Medical Dispatch (IAED) accreditation standards require that the Department maintain the rate on non compliant cases at less than or equal to 7 percent of all cases reviewed. Type: Result Current Data - Monthly 2021 Target Oct. Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. Sept. 2021 Actuals 2 No Data No Data No Data No Data No Data No Data No Data No Data No Data No Data No Data No Data 2 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 6 6 2.680 1.01 1.8 2 2