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Emergency Medical Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Ernesto Rodriguez - Chief Department Website: http://www.austintexas.gov/department/ems Department Phone: 512-972-7200 Performance Measure Information Name: Average bill processing time Description: Timeliness of patient bills (Target- 10 business days) Type: Result Current Data - Monthly 2021 Target Oct. Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. Sept. 2021 Actuals 10 34 41 43 49 51 63 54 56 53 58 34 34 51 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 12 10.800 7 21 25 10 10