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Financial Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Ed Van Eenoo - Chief Financial Officer Department Website: https://www.austintexas.gov/financeonline/finance/index.cfm Department Phone: 512-974-3344 Performance Measure Information Name: Percent of customers satisfied Description: Percentage of customers satisfied with the level of services provided by the Capital Contracting Office Type: Result Current Data - Annually 2021 Target 2021 Actuals 90 75 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 94.1 92.3 92.3 75 83 90 90