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Management Services Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Spencer Cronk - City Manager Department Website: http://www.austintexas.gov/department/city-manager Department Phone: 512-974-2200 Performance Measure Information Name: Number of requests to the Ombudsperson Description: The measure reflects the number of Ombudsperson review requests received for cases, investigations, and mediation. Type: Output Current Data - Annually 2021 Target 2021 Actuals 15 5 History Data FY 2016 Actual FY 2017 Actual FY 2018 Actual FY 2019 Actual FY 2020 Actual FY 2020 Target FY 2021 Target 15 11 12 22 5 15 15