Austin’s airport is world class, friendly, and fun. Live music, local restaurants and art means travelers meet Austin as soon as they step off the jet at Austin-Bergstrom International Airport.
The upcoming United States Formula 1 Grand Prix is expected to increase passenger traffic at Austin-Bergstrom International Airport starting with arrivals on Wednesday, Oct. 21, 2015. An expanded customer service program to assist travelers and special post-race live music send-offs are among ways Austin’s airport is working to make it a smoother, more enjoyable experience for travelers.
International Travelers – Sales Tax Refund
International travelers needing information on refunds for sales tax paid should visit http://taxfreetexas.com/.
Officially branded merchandise available at Austin’s airport includes: shirts, cups, caps, license plates and more. Stores carrying these items are Stars of Austin (near Gate 10); Austin Article (near Gates 9 and 6); and Barton Springs Dry Goods (near Gate 19).
Meet the Team
Austin-Bergstrom rolls out customer service with volunteers from our community ready to assist passengers. Volunteers have been trained to be able to answer questions about the airport, the race, Austin, and provide directions or travel advice.
To volunteer, email email@example.com or call 512-530-6610. Registration deadline is Oct. 9, 2015.
For answers to the most frequently asked questions during the Formula 1 United States Grand Prix click here.
Where to Pickup Race Tickets
A Will Call is located at the COTA offices, 301 Congress Avenue, Suite 220, or contact 512-301-6600 for more information.