City of Austin Aviation Department
The Austin-Bergstrom International Airport is run by the City of Austin Aviation Department. We’re here to provide Austin-style quality service for travelers at Austin-Bergstrom International Airport. We work 24 hours a day, seven days a week to ensure a safe, clean, friendly, efficient and sustainable airport.
To us, sustainability means developing the airport in a way that meets the needs of the present without compromising the needs of future generations. We have identified four key areas that we believe to be the foundation of this sustainability: customer and community value, operational excellence, economic sustainability, and environmental stewardship.
Austin-Bergstrom International Airport embodies Austin, a city known for its distinctive character, its hospitality, and, of course, its music. We are part of the community it serves, and we are just one of the many faces of our community’s culture and character. The airport is governed by the Austin City Council and proudly contributes to the City of Austin’s mission of being the best-managed city in the country. Together, we are working toward making Austin the most livable place in the country.
Austin-Bergstrom International Airport opened on May 23, 1999. Although the airport is relatively new, the Aviation Department has decades of experience. In 1958, it began overseeing Austin's city-owned airport operations and maintenance. The Department has operated as a self-supporting entity since 1972. The airport does not receive any general fund subsidy, and has entirely paid its general obligation debt issued from airport-generated funds.
Address and Contact Info
Austin-Bergstrom International Airport
3600 Presidential Blvd.
Austin, TX 78719
General Information & Immediate Assistance (24 hours a day):
Do you have any comments, questions or suggestions for us? Let us know: Email us at ABIA Airport Information. E-mail is checked Mondays-Fridays 8 a.m. - 4 p.m.
Travelers with disabilities: 512-530-2242
Phones for Hearing Impaired: are available on the concourse and in Bag Claim near the Hertz rental car counter. Travelers requiring service, please call (512) 530-6356
Language Assistance Program: helping persons with limited English proficiency to have more meaningful access to information and equal opportunity to services offered at Austin-Bergstrom International Airport.
Paging: 512-530-PAGE (7243)
Parking: AMPCO System Parking at 512-530-3307
Flight Information: including booking, changing or checking flight times please contact your airline
Lost and Found
Items left in the terminal: ABIA’s lost and found department is located at the west end of baggage claim just past car rentals. If you leave a message, please leave your name, contact phone number and a brief description of the lost item.
Hours of Operation:
Monday – Thursday 7:00 a.m. - 4:00 p.m.
Friday 7:00 a.m. - 3:00 p.m.
Closed Wednesday from 1:00 p.m. - 1:30 p.m.
Closed Saturday and Sunday
512-530.-MYID or (6943)
Items left at the security checkpoint:
TSA Lost and Found 512-386-2015
Monday through Friday: 8 a.m. – 5 p.m.
Closed Saturday and Sunday
Items left on the airplane: If you left the item on the airplane please contact your airline
Did You Know
Did You Know…ABIA’s economic impact to the Central Texas region is $2.4 billion? Learn more about the vital role Austin-Bergstrom International Airport plays in economic growth and job creation.
Americans With Disabilities Act Compliance & Unlawful Discrimination
Americans With Disabilities Act Office
FAA: Title VI of the Civil Rights Act of 1964 - Regulation on Unlawful Discrimination
Contact the Austin-Bergstrom International Airport via Email if you wish to if you wish to file a disability or Title VI complaint at ABIA Airport Information. E-mail is checked Mondays-Fridays 8 a.m. - 4 p.m.