The Communications section is responsible for radio and telephone equipment maintenance throughout the department, as well as the dispatching of alarms.
Communications has a staff that works regular business hours (consisting of a battalion chief, captain, lieutenant and fire specialist), as well as dispatchers who work shifts.
Between four and six AFD dispatchers work at any given time; they work 24-hour shifts followed by 72 hours off. AFD dispatchers work at the same location as other emergency services dispatchers. A new Combined Emergency Communications Center is used by all three entities (Fire, Police, EMS) as well as TxDOT's Traffic Management Division. The new facility, for which ground was broken in August of 2001, is located on the grounds of the former Robert Mueller Airport.
Communications personnel have played an important role in the research and planning of many ongoing projects. In addition to the new Communications Center, AFD personnel have been involved in the development of projects such as a new radio system, area-wide dispatching, and a new Records Management System.