These flowcharts serve as a guide to help you better understand the development and permitting process.   

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Modified Operations:
We Are Ready To Serve You.

Following the March 24, 2020, Order by the City of Austin and Travis County to “Stay Home, Work Safe”, we have discontinued all in-person customer services at the One Texas Center facility. Most of our services are available by phone, video conference, email, and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.

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If you're still uncertain how to proceed, stop by the Development Assistance Center and request an assessment.