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Austin's Economic Recovery

The City of Austin is committed to restoring our local economy in a manner that is safe, equitable, and prosperous for all. By working together, we will overcome this challenge. 

Visit the City of Austin's COVID-19 website for more information about COVID-19 in Austin. Event organizers and venues can find the latest updates for COVID-19 impacts through the Austin Center for Events with Special Event Updates: COVID-19 guidelines. 

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Helping You Recover

Small Businesses and Sole Proprietors

Musicians and Artists

Housing Assistance

Non-Profit Organizations

Employment Assistance

 

Maintaining a Safe Environment  

Austin-Travis County is currently in Stage 3 of the COVID-19 Risk-Based Guidelines. The Risk-Based Guidelines for Austin-Travis County are not changes to local rules or regulations for businesses; they are guidelines and recommendations for individual actions and behaviors based on levels of risk of exposure in the community. 

Local employers play a significant role in helping to stop the spread of COVID-19. That’s why the City of Austin prepared safety recommendations for local businesses and organizations that prioritize the well-being of employees and customers.

Community organizations and local businesses can register to co-host a mobile vaccine event. Complete the Austin Public Health Mobile Vaccination Request Form to request a pop-up COVID-19 vaccination clinic at your business location.  

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Protecting Your Employees

 

Key Recommendations

  • Encourage all employees to become fully vaccinated and grant paid time off for employees to become vaccinated.
  • Provide personal protective equipment (PPE) to employees and encourage employees to wear face masks while at work.
  • Instruct employees with COVID-19 symptoms or who have contacted someone with COVID-19 symptoms to notify their supervisor and stay home. 

 

Additional Recommendations

  • Frequently disinfect and clean throughout the day, especially high-touch areas like door handles, registers, checkout lanes, public restrooms, and employee break rooms. 
  • Provide hand sanitizer for employees. 
  • Implement social distancing for workers in communal areas.  
  • Educate and train workers on your COVID-19 policies and procedures using accessible formats and in a language they understand. 
  • Improve ventilation systems to reduce the concentration of viral particles in indoor air.  
  • Establish an anonymous process for workers to voice concerns about COVID-19-related hazards.  
  • Communicate to any contractors, delivery services, or other business-related guests about changes that have been made to help control the spread of COVID-19 to ensure they have the information and capability to comply with policies. 
  • Allow flexible worksites (e.g., remote working) and flexible work hours (e.g., staggered shifts) to reduce the number of employees in the workplace at the same time.  
  • Move the electronic payment terminal/credit card reader farther away from cashiers, and allow contactless payment methods or online purchasing. 
  • Shift primary stocking activities to off-peak or after hours, when possible, to reduce contact with customers. 
  • Encourage all workers to wash their hands for at least twenty seconds before they begin working, after they remove gloves, before and after the use of high-touch items, and before and after all meal or restroom breaks.
Protecting Your Customers and Our Community

 

Key Recommendations

  • Provide touchless hand sanitizer stations and no-touch trash cans for customers.  
  • Strongly recommend unvaccinated customers to wear face masks. 
  • Post clearly visible signage for your businesses’ mask policy. Face Covering English Flyer (PDF, 108 KB)Volante de mascarillas en español (PDF, 151 KB).
  • Frequently disinfect and clean throughout the day, especially high touch areas like door handles, registers, checkout lanes, and public restrooms, dressing rooms. 

 

Additional Recommendations

  • Encourage social distancing and remind guests about social distancing by using signs, floor stickers, and audio messages in multiple languages.  
  • Station an employee at public entrances to clean and disinfect public areas and items (e.g., carts, baskets) between each use. 
  • Establish an anonymous process for customers to voice concerns about COVID-19-related hazards.  
  • Move the electronic payment terminal/credit card reader farther away from cashiers.  
  • Provide drive-through services, click-and-collect online shopping, shop-by-phone, curbside pickup, and delivery options where feasible. 
  • Maintain at least three feet of space between tables, benches, and other seated areas unless they are separated by a solid barrier.  
  • Limit the number of customers who gather, stand, or sit together. 
Seven Tips to Prepare for Changing Conditions
  • Be prepared to change business practices in order to maintain critical operations.  
  • Identify alternative suppliers for critical goods and services.  
  • Share best practices with other employees in your community.  
  • Prioritize job functions to ensure continuous operations.  
  • Formalize best practices based on lessons learned since the onset of the COVID-19 pandemic.  
  • Ensure redundancy among your employees/workforce in case absenteeism spikes.  
  • Deliver services remotely (e.g., web, phone, video).  
Reporting COVID-19 Infections and Deaths

Under mandatory federal Occupational Safety and Health Administration (OSHA) rules in 29 CFR 1904, employers are responsible for recording work-related cases of COVID-19 illness on OSHA's Form 300 logs if the case is a confirmed case of COVID-19, the case is work-related, and the case involves one or more relevant recording criteria (e.g., medical treatment, days away from work). Visit OSHA’s website for more information.