Animals are provided with both canned and hard food. Toys, bedding and litter boxes are all provided by the foster home.

LATM does provide a process for addressing cut-through traffic.  However since this process is so new and the process to evaluate cut-through traffic is so lengthy, LATM is not addressing cut-through traffic issues at this time.

This is a two-part answer:

This first part is that the street must be eligible.  For a street to be eligible, it must meet several criteria, including:

• It must be a City of Austin street                           
• It is not a major arterial
• If a minor arterial, it must have 60% front facing residential, schools or parkland
• The measured 85 percentile of traffic exceeds the posted speed by 3 miles per hour
• The requester must live along street/segment
• It has a speed limit of 40 mph or less
• It must be paved
• It can not be a duplicate request
• Any previously installed devices have been in place for at least 2 years
• It is not an alley
• It has no more than one lane of moving traffic in each direction.  A continuous center turn lane is not considered a travel lane for this evaluation.
• The measured 85 percentile of traffic exceeds the speed limit by 3 miles per hour.

The second part of the answer is that not all eligible requests will be funded.  All eligible requests will be compared to identify the most needy cases.  This comparison is based on the following weighted criteria:

• Speed Factor – number of cars exceeding speed limit +5, and not less than 35 mph
• Truck Traffic
• Number of auto crashes in the last 12 months
• Institutional (school or park) proximity
• Number of Auto/Pedestrian and Auto/Bicycle Crashes in the past 12 months
• Absences of sidewalks
• Residential Land Use
• Bicycle Route
• Front Facing Residential
• Evidence of Support (petition)
• Whether the street is within an Environmental Justice area
• Diversion of traffic

Each eligible request will be ranked for funding according to the criteria above.  The higher the ranking for funding number, the more likely a request is to be funded.

1. You may drop off your request at:
505 Barton Springs Road, Suite 800

2. You can also mail your request to:
Local Area Traffic Management
Austin Transportation Department
505 Barton Springs Rd., Suite 800
Austin, Texas 78704

After 2 years, an unfunded request expires.  A new request may be submitted at that time. 

The types and locations of devices are based on engineering principles and judgment.  Only in unique or special circumstances will location or selection of devices be reconsidered.

If a request does not meet the criteria to progress through the process, you will receive written notification, by letter or email.  Periodically throughout the process, a list will be posted of projects that are eligible for the program and projects that are funded.  These lists will be posted on the Austin Transportation Department website and the Community Registry website.

After 2 years, an unfunded request expires.  A new request may be submitted at that time. 

At this time, only hard copy applications are being accepted.

1. You may drop off your request at:
505 Barton Springs Road, Suite 800

2.You can also mail your request to:
Local Area Traffic Management
Austin Transportation Department
505 Barton Springs Rd., Suite 800
Austin, Texas 78704

If a request is eligible but not funded, it gets put back into consideration with the new and older unfunded projects, and ranked according to its ranking for funding score.  An unfunded project will be reconsidered for funding for up to 4 more funding cycles, or for an additional 2 years.

If a request does not meet the criteria to progress through the process, you will receive written notification, by letter or email.  Periodically throughout the process, a list will be posted of projects that are eligible for the program and projects that are funded.  These lists will be posted on the Austin Transportation Department website and the Community Registry website.

LATM does provide a process for addressing cut-through traffic.  However since this process is so new and the process to evaluate cut-through traffic is so lengthy, LATM is not addressing cut-through traffic issues at this time.

At this time, only hard copy applications are being accepted.

For every $1 spent, $0.40 goes toward downtown improvement projects including sidewalk improvements, street reconstruction, and other transportation initiatives. To help ensure safety of citizens in the evening, a portion of remaining funds will pay for parking enforcement officers who will provide enhanced security in coordination with the Austin Police Department.

To report an issue with a taxicab, pedicab, or other type of vehicle for hire, you may call 974-1551, or fill out a complaint form: www.austintexas.gov/transportation/complaint_info.cfm

Yes. If you have a disabled hang tag or license plate, you don’t have to pay the parking meters, and there is no time limit on the time zones.

Parking costs $1 at all City parking meters

If you choose to leave your car overnight and forget to buy extra hours, you could have your ticket dismissed with proof of receipt that you chose an alternate mode of transportation home (e.g. bus or taxi). Contact Parking Enterprise at 3-1-1 by 4 p.m. the following day to take advantage of this offer.

For all questions regarding parking citiations, please visit the City’s Municipal Court website at http://www.ci.austin.tx.us/court/parking.htm

Applicants can start the process by applying online through ROWMAN no more than a year in advance: https://www.ci.austin.tx.us/rowman/index.cfm. 

Once your ROWMAN is complete, you will be emailed an application packet.  Applications are due no later than 180 days prior to the event along with the nonrefundable application fees. Please review Ordinance 14-8 for all requirements.

Make an appointment with the Special Events Office to attend a Special Event Team Meeting - 974-6501 or SpecialEvents@austintexas.gov.  Meetings are scheduled every Tuesday at 10 a.m. at One Texas Center, 505 Barton Springs Road, Austin, Texas 78704.

• Name of your event
• Date of your event
• Type of event (i.e.: Run, parade, festival, political march)
• Time frames, including set-up and breakdown, for your event
• Location(s) of your event
• History (if possible) of the venue and your event
• Does your event have any sponsors?  If so, who are they?
• Is it a ticketed or free event?
• Is alcohol being served? Compliance with ordinance requirements is required.
• A scaled electronic map of the closure area, or layout of your event
• Expected crowd capacity
• Map or layout of your event
• Is there a professional company or agency organizing your event?
• Main point of contact for your event and their contact information

Application Fee:               $250.00 (non refundable)

Safety Inspection Fee:    $76.00 (minimum)

Sound Permit Fee:           $ 33.00 per day (if required, non refundable)

Permit Fees:                     $100.00 per block per day ($1500.00 max per day)

Security Deposit:             $2000.00 (refundable upon written request)

Plan Fee:                           $1500.00 (Engineered and sealed)(Non refundable) any changes will incur hourly fee charges of $125.00/hour.*City engineered plan is not required                                         

Fee Paid Event:                Gate Receipts Payment (Due to the City no-later than 30 days after event) 

• $1.00 - $3.00 per person   2 ½ % of admission fee                                                                                                                                                               
• $4.00 - $6.00 per person   3% of admission fee                                                                                                                                                                           
• $6.00 – and over per person 4 ½% of admission fee                                                                                                                                                                

A special event means an event or parade that requires the full or partial closure or occupation of a public right of way or an area adjacent to the public right of way for non-construction and non-parking related use. Special events on park property must go through the Parks and Recreation Department's Special Events Office.

Click here for our 2011 and 2012 Pedestrain Project List (pdf).  You can also visit our Pedestrian Program page for more information.

Make a police report as soon as possible and have any affected accounts closed.  The portion of your report involving the actual theft of the items will be handled by the investigative unit located in the area where the theft occurred.  If the cards/checks were used fraudulently, our office will handle that portion of the investigation.

You may reduce your risk of being victimized if you do the things listed below. Charge or Credit Account:

• Immediately contact the issuer of the credit (ie: a credit card company such as American Express or Visa; a department store; a bank).  Whenever possible, ask to speak with someone in the fraud investigations division.

• When your credit card is used to purchase merchandise, you should also contact the store where the card was used. Contact someone who works in fraud investigations or loss prevention for the store. 

• Contact all three (3) of the credit reporting companies and report the incident to each of them. (Please refer to phone numbers provided below)
   

If your driver’s license number is compromised you must contact the Texas Department of Public Safety. Their phone number varies depending on where you live. You can find their phone number in the BLUE pages of the telephone book under "State Government". You should call the office nearest your residence.

Yes, sexual assault is sexual assault regardless of who perpetrates the crime.

    * I was drinking / drunk
    * I was using drugs, legal or illegal
    * I was dancing with the suspect
    * I was making out with the suspect
    * I went home / he came to my place
    * I had consensual sex previously with the suspect

Yes, the responsibility of sexual assault lies with the actions of the perpetrator.

The Austin Travis County Sexual Assault Response and Resource Team has been recognized nationally for the reform efforts implemented as a result of the Making A Difference Project. This national project was to improve the response, investigation and prosecution of non-stranger sexual assaults.

For more information, see EVAW.

Sexual assault is forced sexual contact without that person's consent.

You cannot claim property from the side of the road.  The vehicle must be impounded and proper notice must be given to the registered owner.  This allows the registered owner the opportunity to claim the vehicle before it is sold at auction.

Go to www.txauction.com.

The Police Department does not enforce HOA rules however they will tag the vehicle if it is in violation of a City Ordinance.

The laws affect any junk car if it is visible from any PUBLIC area, I.E. street/sidewalk/alley/etc.  Covering it with a cover does NOT prevent it from being seen.

The definition of an abandoned vehicle is one that is either A) parked illegally because it is:

    * more than 18” from the curb
    * facing the wrong way on the road “Left Wheel to Curb”
    * parked on city easement, left unattended on a controlled access highway
    * an unattached trailer on the street
    * an overweight vehicle whose gross weight exceeds 9,000 lbs on a street with 30 mph speed limit or less
    * for sale on the street

Or B) is mechanically inoperable on the street with characteristics that include:

    * up on jack stands
    * flat tire(s)
    * wrecked
    * health
 

All 50 states and the District of Columbia have per se laws defining it as a crime to drive with a BAC at or above the proscribed level, 0.08 percent.

The probability of a fatal crash increases significantly after 0.05 percent BAC and climbs more rapidly after 0.08 percent. 1. Drivers with very high BACs (at or above 0.15 percent) have a very high risk of dying in a crash or being severely injured.1,2

The effects of alcoholic drinks vary greatly because the rate of absorption and BACs attained vary from person to person due to factors such as weight, amount of fat tissue, and stomach contents. Nevertheless, various organizations have developed charts intended to help people estimate their BACs based on the number of drinks consumed. These tables can be used to estimate BACs, but they are subject to error. Some people can be substantially impaired after only two drinks. In addition, women can attain higher BACs and become more impaired than men who weigh the same and consume the same amount of alcohol because alcohol is processed differently by women and men.

Impairment is not determined by the type of drink but rather by the amount of alcohol ingested over a specific period of time. There is a similar amount of alcohol in such standard drinks as a 12-ounce glass of beer, a 4-ounce glass of wine, and 1.25 ounces of 80-proof liquor. Beer is the most common drink consumed by people stopped for alcohol-impaired driving or involved in alcohol-related crashes.3

No. It is true that people with prior convictions for driving while impaired by alcohol are overrepresented among drivers in fatal crashes. According to a federal study, drivers convicted of alcohol-impaired driving during the past 3 years are at least 1.8 times as likely to be in fatal crashes as drivers with no prior convictions during the same time period and are at least 4 times as likely to be in fatal crashes in which drivers have high BACs (0.10 percent or higher).13 However, in 2007 only 8 percent of drivers in fatal crashes with high BACs (0.08 percent or higher) had previous alcohol-impaired driving convictions on their records. The actual incidence of previous convictions could be higher, because information on convictions was available for only the prior 3 years. In addition, some alcohol offenses are not included on driver records because of court programs that allow drivers to remove or avoid a conviction if they attend educational programs. Still, most alcohol-impaired driving fatal crashes do not involve drivers with a long history of multiple alcohol convictions.

Is the problem of alcohol-impaired driving limited to people with very high BACs? No. Among passenger vehicle drivers with illegal BACs (0.08 percent or higher) who died in crashes in 2007, 28 percent had BACs lower than 0.15 percent.

Have hard-core drinking drivers been unaffected by countermeasures directed at all drivers? No. It often is suggested that alcohol-impaired driving crashes are increasingly caused by people with very high BACs and repeat offenders. However, between 1982 and 2007, all categories of illegal BACs declined among fatally injured passenger vehicle drivers: 0.08-0.14 percent, 0.15-0.19 percent, 0.20-0.24 percent, and 0.25 percent and higher. In 1982, 14 percent of fatally injured drivers had BACs of 0.08-0.14 percent compared with 9 percent in 2007. The percentage of fatally injured drivers with BACs of 0.15 percent or higher declined from 37 percent in 1982 to 26 percent in 2007. Most of the declines occurred between 1982 through the mid-1990s. Since then, the percentages have stayed about the same or risen slightly for all BAC categories. Previous alcohol convictions reflect both driving behavior and law enforcement patterns. During 1991-1995, about 12 percent of fatally injured passenger vehicle drivers with BACs at or above 0.08 percent had alcohol convictions during the previous 3 years. This percentage declined to 8 percent in both 2006 and 2007. These statistics do not support the claims that hard-core drinking drivers have become a larger part of the problem or that they have been unaffected by countermeasures directed at all drivers.

Victims of trafficking may look like many of the people you see and interact with every day.

• Victims of labor trafficking can be found in: Domestic servitude (maids or nannies),  Construction,  Agricultural work,  Restaurant services,  Sweatshop factories,  Hotel or tourist industries,  Janitorial services,  Panhandling/begging operations

• Victims of sex trafficking can be found in: Brothels,  Cantinas,  Strip club dancing,  Pornography
   

In February of 2004, the Austin Police Department implemented the IPT (Immigrant Protection) Unit to help combat the crime of human trafficking since many of the victims of human trafficking are immigrants.  The IPT was attached to the APD Robbery Unit and assisted with robberies involving immigrant victims as well as addressing cases of fraud and scam affecting the immigrant community.

In October 2004, the Austin Police Department applied for and received a federal grant to help combat human trafficking. The Bureau of Justice Assistance awarded the three year grant in December 2004.  The grant was one of ten awarded nationwide that provided funding for ten task forces under the Trafficking Victims Protection Act of 2000.

In 2007, the unit's name and mission was changed to focus on their true and only purpose - to investigate and find victims of human trafficking - both immigrants and domestic U.S. citizens.

Once a complaint has been filed with Internal Affairs, it is reviewed and assigned a classification based on the nature of the allegation. The most serious allegations, such as those involving criminal misconduct, excessive force resulting in injury requiring professional medical attention, and serious violations of policy, rules and regulations, are categorized as Class A Complaints. Class B Complaints are generally less serious violations of Department policy, rules and regulations. These may include improper language, inadequate service, excessive force without injury requiring treatment, and negligent damage or loss of property. Other complaints are classified as Administrative Complaints. Anyone making a complaint will receive a reply letter with notification of the outcome of the investigation.

The law requires all involved parties to give their information.  Transportation Code section 550.023 Duty to Give Information and Render Aid.

The operator of a vehicle involved in an accident resulting in the injury or death of a person or damage to a vehicle that is driven or attended by a person shall:

1. give the operator's name and address, the registration number of the vehicle the operator was driving, and the name of the operator's motor vehicle liability insurer to any person injured or the operator or occupant of or person attending a vehicle involved in the collision;
2. if requested and available, show the operator's driver's license to a person described by Subdivision (1);  and
3. provide any person injured in the accident reasonable assistance, including transporting or making arrangements for transporting the person to a physician or hospital for medical treatment if it is apparent that treatment is necessary, or if the injured person requests the transportation.
    

Officers investigate crashes with the information available at the time. To issue a citation there must be probable cause which is a much higher standard than any civil litigation. It is the individual officer that has to decide whether enough evidence exists to issue a citation. Any questions should be addressed with the investigating officer’s supervisor.

Many of the cases involve someone who is scared because they do not have a license or believe they will be arrested because they caused the crash.  It is far worse to leave the scene than receive a ticket at the scene. We have seen cases in which the party that left was not a contributing factor in the crash and would not have even received a ticket but now had to be responsible for the crime.  Since Leaving the Scene of a crash is a crime there will likely be consequences.  It is recommended that you contact the police to provide your information.  If you are working with a detective, arrangements can be made to turn yourself in and you do not have to be afraid that you will be arrested unexpectedly. 

Driving without insurance is a violation of the law. The only type of enforcement that can be taken is to issue a citation. Provide APD with the information you received from the other party at the scene along with documentation that the insurance is no longer invalid and a citation will be issued if possible. Call 512-974-5789 for additional information.

Call 3-1-1 and file a police report for “wrecker ordinance violation.”  Pay to get your car out of impound and request a hearing with the local Justice of the Peace to potentially recoup your money.  Please see the City of Austin Towing Customer Bill of Rights.  You can also contact the state agency that regulates towing, the Texas Department of Licensing and Regulation (“TDLR”) at 1-800-803-9202.  After you have made a police report, the case will be assigned to a Detective and they will be in contact with you.

A wrecker company is allowed charge $150 towing fee, $20 impound fee, and $20 storage fee once it enters their lot.  The total with tax comes to about $193.  You may pay by cash or debit/credit card.  They will charge $20 storage fee each additional day the vehicle is held and can charge a $50 administrative fee if they mail out certified notification letters to the registered owner.  It is important to remove the vehicle from impound as soon as possible to avoid costly fees.

Tow companies must accept credit card payments.

The number of cadets hired will depend on the amount of vacancies the Police Department has. Past class sizes have ranged from 35 to over 100.

No. Required documentation must be the original or a certified copy. However, if you bring the originals to the recruiting office, we will make certified copies and return your originals.

This will depend on the time of the last usage of marijuana or drugs/narcotics. Please refer to our minimum requirements to review the list of disqualifiers. You will be required to take a drug test screening.

The number of academies held each year depends on how many vacancies the department needs to fill. In the past, we have had 1-3 cadet classes per year.

You should apply approximately one year before the academy begins or one year prior to exiting the military or graduating college.

Yes, we have a workout group to assist you. Senior Police Officer Bonnie Caudill leads a group on Thursdays at 6:30 a.m. This workout group utilizes high intensity techniques and principals. For the location of the workout group, please contact Officer Caudill at 512-974-4470. This program is also available for those applicants who have applied and are awaiting initial entry testing or have passed the entire hiring process and would like assistance staying in shape before the academy starts.

Honesty and integrity are important values found in Austin police officers. If you are found omitting important information or being deceptive, you will be permanently disqualified from the hiring process. You must successfully complete a background investigation and polygraph in order to continue in the hiring process.

Email the Recruiting Unit with your name and the reason for withdrawing. If you need to re-schedule the test date, please ask a recruiter to contact you by telephone or email. Please make sure to re-schedule within 15 days of your testing dates, or you will be subject to penalization.

The hiring process takes approximately 6-12 months, depending on the start date of the academy.

Applicants from out of state or outside a 250-mile radius of Austin will be required to visit Austin twice during the hiring process.

In Phase 1, you will be required to be in Austin for two days of initial testing. Day 1 will be the entrance and physical ability tests. Day 2 will be psychological testing and formal oral board interviews.

After the successful completion of your background investigation, you will be asked to return (within one to four months) for a three-day testing process. Phase 2 will consist of polygraph and psychological interviews, a medical screening and a drug test. If the applicant passes Phase 2, they will be placed on the eligibility list for hire in the next scheduled cadet class. See Hiring Process.

The Austin Police pay schedule is one of the highest in the state of Texas and the nation. In addition, many officers increase their salary with pay incentives for specialties they obtain, such as bilingual pay, field training officer pay and crisis intervention officer pay. Officers also receive educational incentive pay, shift differential pay and military benefits, such as the G.I. Bill incentives earned for the first 11-12 months, if eligible.

Two. The first visit is for the initial entrance test, obstacle course and oral board interview. The second trip is for polygraph, psychological, medical assessment and drug testing. See APD Hiring Process

Yes. College credits or prior police service will not be required if you have served 24 months in the United States military (Active Reserve or National Guard) with an honorable discharge. A general discharge under honorable conditions is also acceptable but reviewed on a case-by-case basis.

Yes. Many officers supplement their income with overtime assignments from special events or patrol functions. Off-duty overtime is also available for many officers at different locations within the City. Probationary officers are not allowed to work off-duty overtime during the 15-month probationary period, but overtime is made available to them once they are off the field training program.

No waivers are allowed at any time.

To learn about the general job expectations of a police officer visit Police Officer Duties.

A payment plan can only be offered only after a plea has been entered. Please contact the Municipal Court regarding this option.

The purpose of the Downtown Austin Community Court is to collaboratively address the quality of life issues of all residents in the downtown Austin community through the swift, creative sentencing of public order offenders. For more information you may visit the DACC website at www.austintexas.gov/department/community-court. 

You will need to make this request at the Municipal Court, 700 E. 7th Street, Austin. A copy of the complaint paperwork may be obtained from the Municipal Court website at www.austintexas.gov/court. You may fill out the paperwork before hand, but please do not sign it until you are at the court where a Deputy Clerk can witness your sworn statement.

You will need to contact the court at www.austintexas.gov/court.

You will need to make this request at the Municipal Court, 700 E. 7th Street, Austin. A copy of the complaint paperwork may be obtained from the Municipal Court website at www.austintexas.gov/court. You may fill out the paperwork before hand, but please do not sign it until you are at the court where a Deputy Clerk can witness your sworn statement.

You may contact the Austin Tenants’ Council,1640B East 2nd Street, Suite 150 Austin, TX 78702, (512) 474-1961, www.housing-rights.org.

You must make a written motion for discovery requesting all evidence and file it with the Municipal Court, either in person or via fax at (512) 974-4684.

Contact the Department of Public Safety at http://www.txdps.state.tx.us/.

None of the lawyers with the City of Austin Law Department can provide legal advice to citizens. Our sole function is to prosecute people who violate criminal misdemeanor laws and to provide legal representation to the city, its agents, and employees.

The purpose of the Downtown Austin Community Court is to collaboratively address the quality of life issues of all residents in the downtown Austin community through the swift, creative sentencing of public order offenders. For more information you may visit the DACC website at www.austintexas.gov/department/community-court. 

You may contact the Public Works Department or dial 3-1-1 to report conditions that may require a city response.

You may contact the Code Compliance Division of the Department of Planning and Review by dialing 3-1-1, or you can file a report online.

A summary of the customer's rights and the City's responsibility shall be provided with the first bill to each customer, and at least every two years thereafter.  Billing and customer service questions can be directed to Austin Energy, who also sends out bills for Austin Water Utility.  (512) 494-9400, or click here.  For more information, click here.

Service extensions can be requested by contacting Austin Water Utility's Service Extension Request Program at (512) 972-0207.

For water/wastewater emergencies, contact (512) 972-1000; this number is answered 24 hours a day.

Home occupations accessory to residential uses are subject to the following limitations:

1. The home occupation must be conducted entirely within a dwelling unit which is the bona fide residence of the practitioners, or entirely within only one accessory garage building (not to include a carport).
2. No person other than a family member who resides in the dwelling unit should participate in the home occupation on the premises.
3. The residential character of the lot and the dwelling unit must be maintained. Neither the interior nor the exterior of the dwelling should be structurally altered so as to require compliance with nonresidential construction codes to accommodate the home occupation. No additional buildings shall be added on the property to accommodate the home occupation.
4. The home occupation should not generate customer related vehicular traffic in excess of three vehicles per 24 hour day in the residential neighborhood.
5. No direct selling of merchandise is allowed to occur on the premises.
6. No equipment or materials associated with the home occupation can be displayed or stored where visible from anywhere off in the premises.
7. The occupation must not produce external noise, vibration, smoke, dust, odor, heat, glare, fumes, electrical interference or waste run-off outside the dwelling unit or in the property surrounding the dwelling unit.
8. No vehicle used in connection with the home occupation is allowed to be parked on the premises or on any street adjacent to the residentially zoned property.
9. The home occupation is not permitted to be advertised by any signs on the premises, nor shall the street address of the home occupation be advertised through signs, billboards, television, radio or newspapers.
10. No animal hospitals, animal breeding, clinics, hospitals, contractors' yards, dancing schools, junk yards, lodging house residential uses, massage parlors, restaurants, rental outlets or vehicle repair shops are permitted as home occupations.

A zoning change can be requested by submitting an application to the Intake division of the Planning and Development Review Department. Please contact (512) 974-7208, 974-2681 or 974-2350 to schedule an appointment. A pre-application conference with planners in the Development Assistance Center is encouraged.

Please contact the Intake Division at (512) 974-7208, 974-2681 or 974-2350 for more information as there are specific costs for properties based on acreage of a site.

Zoning is a classification assigned to a particular set of land uses. The zoning on your property can be found on the Geographic Information System viewer by typing in an address and then clicking on the left navigation called "Zoning Profile". For official verification of the zoning of a property, please order a Zoning Verification Letter at 512-974-2213.

Conditional Overlays are combined with base zoning districts on specific properties to further restrict a zoning classification or land use. The CO is intended to provide flexible and adaptable use or site development regulations by requiring standards tailored to individual properties. A conditional overlay may be applied to any base zoning district. A CO may be applied to do the following:

• Prohibit permitted, conditional and/or accessory uses otherwise allowed in a base district
• Make a permitted use a conditional use
• Decrease the density that may be constructed
• Decrease building heights
• Increase minimum setback requirements
• Decrease maximum impervious or building cover requirements
• Restrict access to adjacent roads and require specific design features to minimize the effects of traffic.

The protest provisions contained in Section 25-2-284 are commonly referred to as "petition rights." This provision generally provides that when the Land Use Commission has not recommended approval of a request for rezoning to a planned unit development (PUD) district, or when a written protest against a proposed rezoning is signed by 20% or more of either the area of the lots or land included in such proposed change, or of the lots or land immediately adjoining the same and extending 200 feet, such rezoning shall not become effective except by the favorable vote of three-fourths of all members of the Council. In computing the percentage of land area, the area of streets and alleys shall be included in the computation. Zoning Petition Link – link to zoning_petition.pdf

The Zoning Site Development Standards are listed below. These tables do not constitute a comprehensive list of all site related regulations within the zoning or planning jurisdiction of the city. For further information, please see the Austin City Code Volume(s) III and IV.

• Residential Zoning  • Commercial Zoning

Applicants must be incorporated, tax-exempt organizations residing in Austin or its Extra Territorial Jurisdiction. Other organizations and individuals must apply under the umbrella of a 501c3 organization.

For all non-federal projects, the following posters must be displayed:

• Texas Workers Compensation posters showing employee coverage (English and Spanish versions)
• Equal Employment Opportunity posters (English and Spanish versions)
• City of Austin Contact and Wage Dispute Notice (English and Spanish versions)
• a copy of all applicable Prevailing Wage Rates for the project

Any City projects receiving federal funds are required to display additional posters, subject to the requirements of the funding source.
All required wage-related posters are provided to the Contractor by City staff prior to the start of work.

If the work is being performed by City employees, there is no requirement for wage posters. It is also possible that the wage posters were displayed in an area not visible to the public, but to the workers only. However, if you have cause for concern, you may contact the City staff listed in this FAQ and they will follow up on the matter (please be prepared to notify staff of the project’s specific location or the project name).

If you suspect that a wage violation has occurred on a City project, please contact the City staff listed in this FAQ, with the following information:

• The name(s) of the affected worker(s) and the type of apparent wage violation
• The name of the worker’s employer (company name)
• The name or specific location of the City project

Be prepared to leave your own contact information if you would like the City staff to follow up with you regarding their findings.

Yes. In July of 2010, the City Council passed Ordinance No. 20100729-047, amending Title 4 of the City Code to include a section regarding Working Conditions at Construction Sites. This Ordinance applies not only to City construction sites, but to any construction at “a site or structure for which a building permit or site plan has been issued under Title 25 (Land Development Code) for an existing or proposed use.” Signs for the ordinance must also be displayed at the work site(s).

-For more information on the Rest Break Ordinance and its requirements, click here.
-For copies of the Rest Break signs, click here.

If you wish to file a formal complaint regarding a violation of the Rest Break Ordinance, please call 3-1-1.

You can not simply state you will follow the code of the City of Austin’s Section 5-4-2.  You must print out the statement from Form B, which includes all requirements listed in Section 4-2, on your company letterhead. You must also have it signed by a company official. This ensures everyone is aware of the requirements at the time the contract is executed and provides a baseline for future changes.

The City of Austin Quality Control Plan Requirements (Attachment 4) will be included in the contract.  The QCP submitted after execution will be reviewed using the requirements in Attachment 4.

Please provide three (3) copies of the Professional Service Agreement (PSA) Documents: Original signature page, General Terms and Conditions, Supplemental Terms and Conditions, and Attachments 1 -5.

- No later than 2 weeks after the consultant's Professional Service Agreement (PSA) is executed, a corporate (generic for the entire rotation list) QCP shall be submitted to Jay Ulary (jay.ulary@austintexas.gov) for review. 

- No later than 14 calendar days after an assignment Notice to Proceed (NTP) is issued, the QCP shall be submitted to Jay Ulary (jay.ulary@austintexas.gov) for review. 

- Attachment 4 of the Professional Services Agreement provides an outline of QCP required content.

Because the City of Austin requires similar types of consultant services on a regular basis, rotation lists (RLs) have been created to provide a group of consultants for expedited selection and work assignment. Firms are selected through the Request for Qualifications (RFQ) process. When a Project Manager (PM) needs a particular type of consultant, the PM contacts the rotation list manager (RLM) of the appropriate Rotaton List for assignment of the next firm in rotation. Using a Rotation List consultant allows a PM to move forward without spending 5-6 months to hire a consultant through the RFQ process.

You can find SMBR forms at their MBE/WBE Contract Compliance page, available here.

The City of Austin requires a permit for any person, firm or corporation to erect, construct, enlarge, alter, repair, improve, remove, convert, move or demolish any building or structure within the City’s zoning jurisdiction or in a Municipal Utility District (MUD) if the consent agreement between the MUD and the City requires insurance of a permit prior to construction. Unless specifically exempted by the City Code, permits are required within the City’s zoning jurisdiction; in MUDs or for electrical and plumbing work in other areas outside the City’s zoning jurisdiction where City utilities are provided. A separate permit is required for each building or structure where work occurs. NOTE:  Non-structural repairs to a residence do not require a permit.

A permit expires on the 181st day if the project has not scheduled nor received an inspection.  A  “Canceled” and/or “Failed/No Work Performed” inspection result does not extend the expiration date.  

• Drainage Criteria Manual
• Environmental Criteria Manual
• Land Development Code
• Watershed Ordinances
  • Table

Rooftops can generate large volumes of runoff which, when discharged to paved surfaces and landscaped areas, can generate large pollutant loads. Rainwater harvesting systems can capture this runoff before it is discharged, thus preventing pollution while also putting the captured water to beneficial use, such as landscape irrigation or cooling water.

Rainwater harvesting is eligible for water quality credit only for commercial development. The amount of credit will depend on the size (water quality volume) and drawdown time of the system. Rainwater harvesting systems can provide equivalent treatment to a sedimentation/filtration system, or be designed to meet a non-degradation level of treatment required in Barton Springs Zone watersheds. An Integrated Pest Management (IPM) Plan is required if the captured rainwater is applied to vegetation.

Design guidelines for rainwater harvesting can be found in Section 1.6.7.D of the Environmental Criteria Manual.

The Water Conservation staff of the City of Austin Water Utility is available to provide input on how to achieve cost-efficient design and equipment selection that will also help reduce water and wastewater costs.  

Sedimentation/Filtration systems are the primary stormwater treatment device used in Austin. Runoff is first diverted into a sedimentation basin, where particulate pollutants are removed via gravity settling, followed by filtration through an 18” layer of sand. These systems can achieve removal rates of 40-90% for suspended solids, heavy metals, and organics. Properly operating systems will typically capture 90% or more of all runoff from the contributing drainage area, and release it at a slow rate that enhances baseflow and reduces stream erosion.

Sedimentation/filtration systems are not allowed in Barton Springs Zone (BSZ)watersheds as a stand-alone water quality control, as they are not capable of achieving a non-degradation level of treatment.

Two design variations are allowed in Austin. In “full” sedimentation/filtration systems the entire water quality volume is held in the sedimentation basin, which then slowly discharges runoff to the filtration basin via a perforated riser pipe. The alternative “partial” sedimentation/filtration design foregoes the perforated riser pipe, and distributes the water quality volume between the filtration basin and a sediment chamber. The latter is then separated from the filtration bed by a gabion wall or other porous structure. The “full” design is required when the City of Austin is responsible for maintenance.

Design guidelines for full and partial sedimentation/filtration ponds are provided in Section 1.6.5.of the Environmental Criteria Manual (see 1.6.5.A for “full” systems and 1.6.5.B for “partial” systems).

Porous Pavement includes a load-bearing, durable concrete surface together with an underlying layered structure that temporarily stores water prior to infiltration. Porous Pavement is a water quality control best management practice (BMP) using the storage within the underlying structure or sub-base to provide groundwater recharge and to reduce pollutants in stormwater runoff.

To ensure proper functioning of porous pavement, no off-site runoff is allowed and proper subgrade conditions must exist.

Porous pavement is currently only allowed for pedestrian use and not for parking lots, stormwater hot spots, or areas where land use or activities generate highly contaminated runoff. Since porous pavement is an infiltration practice, it should not be applied at stormwater hot spots due to the potential for ground water contamination.
Environmental Criteria Manual 1.6.7.E of the Environmental Criteria Manual

o A rain garden is a vegetated filtration and/or infiltration system that has a contributing drainage area not to exceed one acre, and a ponding depth not to exceed six inches.

Unlike conventional centralized stormwater management systems, rain gardens may employ multiple controls dispersed across a development, and may be incorporated into the landscape to provide aesthetic as well as ecological benefits.

Rain gardens can be designed to provide a level of treatment equivalent to sedimentation/filtration, and also provide extended detention that enhances baseflow and reduces stream erosion.

Rain Garden FAQs
Can rain gardens be used in the Barton Springs zone as a stand-alone water quality control?
No – Rain Gardens are not allowed in Barton Springs Zone (BSZ)watersheds as a stand-alone water quality control, as they are not capable of achieving a non-degradation level of treatment. The use of a Rain Garden as a water quality control is limited to Commercial and Multi-Family developments only.

Are rain gardens eligible for landscape credit?
Yes - Because of the vegetation, rain gardens can be aesthetic amenities and may be eligible for landscape credit (unlike sedimentation/filtration systems).

What is an IPM plan?
IPM stands for Integrated Pest Management.  To ensure proper management of the pond system, filtration media, and vegetation, an Integrated Pest Management (IPM) Plan is required.

Where can I find design guidelines?
Design guidelines for rain gardens can be found in Section 1.6.7.H of the Environmental Criteria Manual. Click here for a home owners guide to build a rain garden in six easy steps.

Where can I learn more about biofiltration media?
The rain garden filtration media is the same as that used for biofiltration systems. For information on the biofiltration media go to the Biofiltration Media guidance document.

Where can I find a list of potential biofiltration media suppliers?
Click here for a list of potential biofiltration media suppliers

• Structural water quality controls may consist of engineered and constructed filters, chambers, basins, or ponds which are designed to treat stormwater runoff by settling, filtration, flotation, absorption, and/or biological processes. The City of Austin Land Development Code establishes the need for structural controls to enhance water quality and the Environmental Criteria Manual provides guidelines for both the design and long-term maintenance of these facilities.
• Structural controls include: biofiltration, porous pavement, rain garden, rainwater harvesting, retention irrigation ponds, sedimentation filtration ponds, vegetated filter strips, and wet ponds.

There are some good options that allow you to have beautiful lawns AND clean water.

Lawn Care Solutions

Fertilizer Solutions

Weed Control Solutions

• Topographic and Bathymetric Survey
• Bed Material Pebble Counts and/or Sieve Analyses
• Geotechnical Borings and Soil Strength Testing \
• Historical Aerial Photography
• Historical Comparative Channel Cross Sections and Profiles
• Existing Hydraulic and Hydrology Models and Floodplain Information
• Watershed Mapping (GIS)

The stream assessment is used to determine the key factors causing the stream instability. This identification may be used to assess whether a long-term solution may be provided on a site-specific, reach based or watershed-scale approach. Constraints such as budget, land availability and temporal factors also significantly affect the type of solution envisioned.

The Stream Restoration Program utilizes hydrologic and hydraulic models for estimating runoff quantities, rates and the hydraulic forces impacting a reach of stream. These analyses provide parameters for use in stable channel design. For projects within an existing floodplain, generally the existing FEMA hydrology and hydraulic models are used. For smaller projects models are developed for each specific project. Common models used are:

Hydrology:   HEC-1   TR20   FFAHydraulics:   HEC-2   HECRAS (HECGEORAS)   WSPRO   Manning’s Equation

Results from the H&H analyses are used to estimate channel boundary shear stresses and sediment transport capacities, which allow for prediction of future short- and long-term channel erosion and provides data for design of channel stabilization measures.

Fluvial geomorphology is the science dealing with the physical processes and characteristics of rivers and streams:
Some geomorphic factors considered during stream assessment are:

• Lateral and Vertical Channel Variability
• Bed and Bank Material Type, Composition and Stratigraphy
• Bed Forms
• Channel Cross Section Shape
• Channel Gradient
• River Valley Conditions
• Floodplain Conditions
• Riparian Vegetation
• Upstream Watershed Conditions (impervious cover, soils, vegetation)

Analyses of sediment transport are performed to evaluate the ability of a channel to carry the incoming sediment load. The design goal for mobile bed channel projects is to achieve a state of dynamic equilibrium. This refers to a condition where the channel can transport the incoming sediment load without excessive erosion or deposition. The intent is that the channel retains its planform, shape and profile within an acceptable range of variability without trends. Most frequently for City of Austin applications the analysis is based on including a low flow channel within the active and flood conveyance channels. The Stream Restoration Program promotes the concept of sediment continuity to assist in assessing existing conditions and to design for a state of dynamic equilibrium. The levels of sediment continuity analysis and surrogates thereof may include:

Equilibrium (Steady State) Methods

• Incipient Motion (Threshold)
• Sediment Continuity

Dynamic Methods

• Sediment Continuity
• Sediment Routing

Sediment Continuity Concept

Steady-state and/or dynamic sediment transport models are used for analysis and design of stream stabilization projects. Commonly used models for sediment transport:

• HECRAS Stable Channel Design and Sediment Transport Modules
• SAMwin Hydraulic Design Package for Channels
• HEC-6

The initial step in a sediment transport analysis is evaluation of the mobility of the channel bed material. This is accomplished through comparison of the hydraulic shear stress (computed from hydraulic model) and the critical shear stress of the bed material. There are many paradigms for sediment and channel armor mobility. The Sheild’s equation is most commonly used for this purpose:

where:
c = critical shear stress to initiate motion of bed material (lb/ft2)
SP = Sheilds Parameter (~0.05 for Austin gravel/cobble streams)
Sg = specific gravity of sediment (~2.4 - 2.65)
Ds = representative diameter of bed material from gradation (ft)

The ratio of hydraulic shear stress (o ) to critical shear stress (tc ) is know as the shear stress ratio. When the "shear stress ratio" (o / c ) exceeds unity or the "excess shear stress" (o -c) is greater than 0 the bed material becomes mobilized and moves downstream. Many sediment transport equations utilize the shear stress ratio concept to determine sediment transport rates.

In mobile bed systems the erodibility of the channel is dependent on the sediment supply from upstream sources and the ability of the design channel to transport the incoming load. Generally there are three cases related to the equilibrium condition of the stream.

Dynamic Equilibrium - the channel can transport the incoming sediment load without excessive erosion or deposition.

Transport Limited – The channel cannot sufficiently pass the incoming sediment load and aggradation results.

Supply Limited – The channel transport capacity exceeds the incoming sediment load and erosion/degradation occurs.
A stream channel is formed by the continuum of flows that the channel receives over time. The channel forming discharge is often selected as a surrogate to this range of flows.

Channel forming Discharge, also known as:

• Dominant Discharge
• Formative Discharge
• Effective Discharge
• Where the Channel is Going

The channel forming discharge is defined as a flow that transports the most sediment over time and determines the principal dimensions and characteristics of a natural channel. The effective discharge has been associated with bankfull discharge in the eastern U.S. However bankfull discharge is less applicable in incising systems and in arid/semi-arid environments. Therefore a collaborative approach including analytical methods, flood frequency and field investigation is used to identify channel forming discharge in the Austin area.

used to identify channel forming discharge in the Austin area.
Analyses of sediment continuity in the channel forming discharge range can be used to develop a family of stable channel dimensions that can provide for a condition of sediment continuity or dynamic equilibrium.

Utilizing sediment continuity requires definition of the upstream sediment supply, which can be expressed with a sediment transport-rating curve for the supply reach. Significant judgment and a thorough knowledge of the system are essential to estimate an appropriate supply loading for a rehabilitation design. A simplified approach in lieu of sediment continuity is the threshold approach setting the design hydraulic bed shear stress (o )to the critical shear stress (c ) at the channel forming discharge. This however may under estimate the sediment supply.

There are multiple combinations of slope, depth and width that could satisfy sediment continuity for a particular reach. More often than not there are space constraints that limit the range of solutions. In other cases one of the channel geometry variables (width, depth, slope) may be selected based on environmental and habitat criteria. Target velocities and/or depth suitable for fishes and bethnic communities may be used to define a template for the channel geometry. Following a stable slope is selected based on the sediment transport analysis.

Sediment transport analysis in combination with observations, experience, hydraulic geometry and planform relations can assist in predicting future channel response and provide design parameters for channel stabilization.

Geotechnical analyses are used to determine existing bank stability, anticipate bank failures and to provide design parameters for embankment construction. Bank failure can occur in various modes depending on the bank soil properties and the morphology of the stream. Some bank failure modes include shallow, planar, rotational and cantilever type failures. The most common type of bank failure in our urbanized stream results from removal of soil from the channel toe (undermining) and subsequent slope failure.

Bank Failure Modes

In design of bank stabilization projects the primary components of a slope stability analysis include evaluation of:

• External Stability
• Internal Stability
• Local Stability
• Global Stability

External stability refers to the acting and resisting forces adjacent to stream that influence stability of the constructed slope. External stability analysis evaluates forces related to bearing capacity, base sliding and overturning moments.

Internal stability refers to forces within the channel bank that affect the stability of reinforcements (internal sliding, tensile overstress, and pullout).

Local stability is related to the surficial facing of a channel bank. This also relates to the connection strength between the facing and internal reinforcements in a constructed slope.

Global Stability relates to deep seated rotational failures that are generally outside the limits of a constructed slope.

Call 512-494-4900 and request to change your cart size to 32-gallon. There is no fee to change to a smaller cart.

If you already use a 32-gallon trash cart you are eligible for the rebate as long as you take a City-sponsored composting class.

The City offers basic home composting classes around town free of charge. See the schedule of classes on the Home Composting Challenge webpage to sign up to attend a class. An online class is also available.

Purchase any type of home composting system that will satisfy the needs of your household. Please consider buying locally and/or recycled content.

The two programs have very similar principles. Xeriscaping is landscaping whose main goal is to conserve water (www.waterwiseaustin.org). The seven principles of Xeriscape include:

• Planning and Design
• Soil Analysis
• Plant Selection
• Practical Turf Areas
• Efficient Irrigation
• Use of Mulches
• Maintenance

Grow Green goes beyond Xeriscaping in emphasizing the use of least toxic products in the landscape. Minimizing chemical input in the landscape protects our living areas and our water ways.  

The program is a partnership between the City of Austin and the Texas AgriLife Extension Services. All materials are designed by the City using the technical expertise of the Texas AgriLife Extension Services. The City manages the program within the City limits with Extension handling the rest of Travis County. The Lower Colorado River Authority (LCRA) offers components of the program west of Austin.

Grow Green offers 23 fact sheets that help you identify and solve pest and disease problems and provide general landscaping design, installation and maintenance recommendations. It offers a Native and Adapted Plant Guide that recommends 200 plants that not only survive, but thrive in Central Texas. It also provides workshops and technical information to nursery sales associates so that they can better serve their customers. All materigrals are offered FREE to Austin citizens and the garden centers.

The program exists in 28 developing watersheds within the Austin City limits and its extraterritorial jurisdiction, including:

• Barton
• Bear
• Bull
• Carson
• Cottonmouth
• County Club (East and West)
• Decker
• Dry
• East Bouldin
• Elm
• Gilleland
• Harris Branch
• Lake
• Little Bear
• Little Walnut
• Marble
• North Fork Dry
• Onion
• Rattan
• Rinard
• Shoal
• Slaughter
• South Boggy
• South Fork Dry
• Walnut
• West Bull
• Williamson.

The program is an alternative to on-site detention for flood control purposes that uses a watershed wide approach to analyze potential flooding problems and to identify appropriate mitigation measures.

Funds for the program are obtained from fees paid by land developers in lieu of providing on-site detention.

The Regional Stormwater Management Program was created to allow a mutually beneficial public-private partnership to fund flood hazard mitigation for the community. A regional approach to control stormwater flows is generally more economical and effective than if flows are controlled on a site by site basis.

Ants

Cockroaches

Rodents

Termites

Biting & Stinging Insects (Texas A&M)
Choosing an Insect Repellent (EPA)
Mosquitos
Mosquito Safari (Texas A&M)
Poison Ivy

You can look this up on our interactive floodplain map. Or you can call our floodplain hotline at 512-974-2843 or email floodpro@austintexas.gov.

You can look this up on our interactive floodplain map. Or you can call our floodplain hotline at 512-974-2843 or email floodpro@austintexas.gov.

Call 3-1-1. The Watershed Protection Department will send someone to document the flooding. This helps us understand where projects are necessary.

Call your homeowners insurance company and follow their instructions to file a claim and repair your house. A separate flood insurance policy is required to cover damages due to flooding. Here are some precautions: • Check for structural damage before entering your house. Don’t go in if the building might collapse. • Do not use matches, cigarette lighters, or any other open flames, since gas may be trapped inside. Use a flashlight. • Keep power off until an electrician has inspected your system for safety. • Look out for snakes and other animals. • Be careful walking around. Look for nails, broken glass or other hazards. Floors may be slippery due to mud. • Document the damage with photographs. • Clean right away. Throw out food and medicines that may have come in contact with flood water. • Boil water vigorously for five minutes until local authorities proclaim your water supply is safe. • Before you start repairs, contact the Development Assistance Center at 512-974- 6370 about possible permitting requirements.

Download this FEMA publication to find out more about repairing your home: Repairing Your Flooded Home.

Turn Around - Don’t Drown. Approximately 75% of flood fatalities occur in vehicles. Try to avoid driving during heavy rainfall. If you must drive, look for water over the road, avoid low water crossings, and turn around if a road is barricaded or if there is water over the roadway. Keep in mind that at night, during heavy storms, it may be difficult to see that a road is flooded.

There are many other dangers during a flood as well. In general, stay away from creeks and drainage infrastructure during rainfall.  

There is more information about flood safety on our Flood Safety and Preparedness page.

Turn Around - Don’t Drown. Approximately 75% of flood fatalities occur in vehicles. Try to avoid driving during heavy rainfall. If you must drive, look for water over the road, avoid low water crossings, and turn around if a road is barricaded or if there is water over the roadway. Keep in mind that at night, during heavy storms, it may be difficult to see that a road is flooded.

There are many other dangers during a flood as well. In general, stay away from creeks and drainage infrastructure during rainfall.  

There is more information about flood safety on our Flood Safety and Preparedness page.

The 100-year storm is an event that has a 1% chance of occurring in any given year. To put that in perspective, during the span of a 30-year mortgage, there is a 26% chance that a 100-year event will occur.

The amount of rainfall necessary to produce a 100-year storm is partially dependant on the duration of the storm. If the rain falls over the course of 3 hours, it takes about 6 inches for it to be classified as a 100-year rainfall. But if those same 6 inches fall over the course of 3 days, it would be considered a much smaller rainfall event. The standard 100-year design storm for the City of Austin has a duration of 24-hours and produces a total rainfall of over 10 inches. To learn more about rainfall return periods in Austin, see section 2 of the Drainage Criteria Manual.

 During a large storm, it is normal for the intensity to vary widely across the city. In September 2010, Tropical Storm Hermine produced rainfall totals equivalent to a 100-year storm over portions of the Bull Creek watershed. However, other areas of Austin did not experience as severe a storm. Keep in mind that even if a large storm has recently occurred, there is the same percent chance of an equally large storm occurring the following year.

The 100-year storm is an event that has a 1% chance of occurring in any given year. To put that in perspective, during the span of a 30-year mortgage, there is a 26% chance that a 100-year event will occur.

The amount of rainfall necessary to produce a 100-year storm is partially dependant on the duration of the storm. If the rain falls over the course of 3 hours, it takes about 6 inches for it to be classified as a 100-year rainfall. But if those same 6 inches fall over the course of 3 days, it would be considered a much smaller rainfall event. The standard 100-year design storm for the City of Austin has a duration of 24-hours and produces a total rainfall of over 10 inches. To learn more about rainfall return periods in Austin, see section 2 of the Drainage Criteria Manual.

 During a large storm, it is normal for the intensity to vary widely across the city. In September 2010, Tropical Storm Hermine produced rainfall totals equivalent to a 100-year storm over portions of the Bull Creek watershed. However, other areas of Austin did not experience as severe a storm. Keep in mind that even if a large storm has recently occurred, there is the same percent chance of an equally large storm occurring the following year.

Keep monitoring the situation and get ready to potentially evacuate. The flooding may get much worse very fast. In Austin, our creeks can rise several feet in just a few minutes. Keep in mind that the road providing access to your home may become impassible before water enters your house. Leave before the road is flooded.

If there’s time, the following steps can help limit damage:

• Turn off all utilities at the main power switch and close the main gas valve if evacuation appears necessary. • Move valuables, such as important papers, jewelry, and clothing to upper floors or higher elevations. • Fill bathtubs, sinks, and plastic soda bottles with clean water. Sanitize the sinks and tubs first by using bleach and rinsing. • Bring outdoor possessions, such as lawn furniture, grills, and trash cans inside, or tie them down securely.

For guidance in how to prepare an evacuation kit or stock emergency supplies ahead of time, visit Homeland Security and Emergency Management.  

Keep monitoring the situation and get ready to potentially evacuate. The flooding may get much worse very fast. In Austin, our creeks can rise several feet in just a few minutes. Keep in mind that the road providing access to your home may become impassible before water enters your house. Leave before the road is flooded.

If there’s time, the following steps can help limit damage:

• Turn off all utilities at the main power switch and close the main gas valve if evacuation appears necessary. • Move valuables, such as important papers, jewelry, and clothing to upper floors or higher elevations. • Fill bathtubs, sinks, and plastic soda bottles with clean water. Sanitize the sinks and tubs first by using bleach and rinsing. • Bring outdoor possessions, such as lawn furniture, grills, and trash cans inside, or tie them down securely.

For guidance in how to prepare an evacuation kit or stock emergency supplies ahead of time, visit Homeland Security and Emergency Management.  

We look at a number of factors, including safety and cost. Some questions we ask are: 

• What is flooding? Is it a house, a yard or a street that is flooding?
• Are there multiple properties in the same area that are flooding?
• Is there a safe way in and out of the neighborhood during a flood?
• Could improvements to the City’s infrastructure help with this problem? Would increasing the capacity of the storm drain system or raising the roadway help?
• Is there a cost-effective solution?
• Is the problem potentially life threatening?
• Is there a nearby erosion or water quality issue that could also be addressed with a project?
• Is the flooding likely to happen again?

In the right circumstances, almost any road can flood. The ones listed below are the ones that flood most frequently:
• W. 12th St. from Lamar to Shoal Creek Blvd.
• W. 32nd St. at Hemphill Park
• E. 38 1/2 St. between Grayson and Airport Blvd.
• Adelphi Ln. between Scribe Dr. and Waters Park Rd.
• E. Alpine Rd. between Willow Springs and Warehouse Row
• Burleson Rd. between U.S. 183 and FM 973
• Carson Creek Blvd. between Cool Shadow Dr. and Warrior Ln.
• Colton-Bluff Springs Rd. by Alum Rock Dr.
• Convict Hill Rd. between Flaming Oak Place and MoPAC
• David Moore Dr. north of Sweetwater River Dr.
• Delwau Ln. at Shelton Rd.
• W. Dittmar between Loganberry and S. Congress
• Joe Tanner Ln., near Hwy. 290
• Johnny Morris Rd. between FM 969 and Loyola Ln.
• Lakewood Dr., 6700 block
• W. Monroe St. between S. First and Roma St.
• McNeil Dr. between Camino and Burnet
• Nuckols Crossing at Teri Rd.
• Parkfield Dr. from Thornridge to Mearns Meadow
• Possum Trot between Inland Place and Quarry Rd.
• Old Bee Caves Road, near Hwy. 290
• Old San Antonio Rd. between FM 1626 and IH 35
• Old Spicewood Springs Road, between Loop 360 and Spicewood Springs Rd.
• O’Neal Ln., between MoPAC service road and Waters Park Rd.
• Posten Ln., 7900 block
• River Hills Rd., off Cuernavaca
• Rogge Ln. between Ridgemont and Delwood Dr.
• Rutland from Mearns Meadow to N. Lamar
• Spicewood Springs Road, between Loop 360 and Old Lampasas Trl.
• Springdale Rd. from Ferguson to Breeds Hill Dr.
• Wasson Rd. near S. Congress Ave.
• Waters Park Rd. between 183 and MoPAC

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.   

Creek flooding occurs when the water rises in a creek and starts flowing out of the banks. Local flooding is not directly associated with a creek. It occurs before the water gets to a creek when runoff from heavy rainfall overwhelms the existing storm drainage system. The stormwater may flow through streets, yards and structures as the water seeks a path to a creek. This may happen because there are not enough ditches or storm drains or because there is something blocking the flow of water. 

A drainage easement is a part of your property where the City has limited rights of access and/or use. Generally, you cannot make any improvements in a drainage easement. That means no fences, sheds, walls, trails or buildings. You should avoid planting trees or much landscaping as well.

A drainage easement has two possible purposes. It may be needed for the flow of storm water. For example, drainage ditches and creeks are typically within a drainage easement. In this case, anything that prevents the flow of water; that might catch debris; that might be washed away; or that might cause a dam-like effect is problematic.

Alternatively, the easement may be needed to access drainage infrastructure. In this case, anything that might make it difficult to drive a truck through or dig up an underground pipe is problematic.

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.

In regard to lowering your premium, you may already be getting a 20% discount because of the steps Austin takes to guard against flooding. In addition, there may be some improvements that you can make to protect your house or business from flooding. For more information, call our hotline at 512-974-2843 or email floodpro@austintexas.gov.

An elevation certificate may also be helpful. Prepared by a surveyor or engineer, elevation certificates show the elevation of your home in comparison with the expected elevation of floodwaters. If the certificate shows that the lowest floor elevation in your house is above the expected inundation levels, it should lower your insurance premium. The City may already have one on file for your house or business, but we cannot guarantee the accuracy. Please call or email us to find out.

Download these FEMA publications to find out more about protecting your property:

• Protecting Manufactured Homes from Floods and Other Hazards
• Homeowner’s Guide to Retrofitting: Six Ways to Protect Your Home from Flooding
• Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures
• Above the Flood: Elevating your Floodprone House
• Protecting Building Utilities from Flood Damage

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.

In regard to lowering your premium, you may already be getting a 20% discount because of the steps Austin takes to guard against flooding. In addition, there may be some improvements that you can make to protect your house or business from flooding. For more information, call our hotline at 512-974-2843 or email floodpro@austintexas.gov.

An elevation certificate may also be helpful. Prepared by a surveyor or engineer, elevation certificates show the elevation of your home in comparison with the expected elevation of floodwaters. If the certificate shows that the lowest floor elevation in your house is above the expected inundation levels, it should lower your insurance premium. The City may already have one on file for your house or business, but we cannot guarantee the accuracy. Please call or email us to find out.

Download these FEMA publications to find out more about protecting your property:

• Protecting Manufactured Homes from Floods and Other Hazards
• Homeowner’s Guide to Retrofitting: Six Ways to Protect Your Home from Flooding
• Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures
• Above the Flood: Elevating your Floodprone House
• Protecting Building Utilities from Flood Damage

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.

In regard to lowering your premium, you may already be getting a 20% discount because of the steps Austin takes to guard against flooding. In addition, there may be some improvements that you can make to protect your house or business from flooding. For more information, call our hotline at 512-974-2843 or email floodpro@austintexas.gov.

An elevation certificate may also be helpful. Prepared by a surveyor or engineer, elevation certificates show the elevation of your home in comparison with the expected elevation of floodwaters. If the certificate shows that the lowest floor elevation in your house is above the expected inundation levels, it should lower your insurance premium. The City may already have one on file for your house or business, but we cannot guarantee the accuracy. Please call or email us to find out.

Download these FEMA publications to find out more about protecting your property:

• Protecting Manufactured Homes from Floods and Other Hazards
• Homeowner’s Guide to Retrofitting: Six Ways to Protect Your Home from Flooding
• Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures
• Above the Flood: Elevating your Floodprone House
• Protecting Building Utilities from Flood Damage

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.

In regard to lowering your premium, you may already be getting a 20% discount because of the steps Austin takes to guard against flooding. In addition, there may be some improvements that you can make to protect your house or business from flooding. For more information, call our hotline at 512-974-2843 or email floodpro@austintexas.gov.

An elevation certificate may also be helpful. Prepared by a surveyor or engineer, elevation certificates show the elevation of your home in comparison with the expected elevation of floodwaters. If the certificate shows that the lowest floor elevation in your house is above the expected inundation levels, it should lower your insurance premium. The City may already have one on file for your house or business, but we cannot guarantee the accuracy. Please call or email us to find out.

Download these FEMA publications to find out more about protecting your property:

• Protecting Manufactured Homes from Floods and Other Hazards
• Homeowner’s Guide to Retrofitting: Six Ways to Protect Your Home from Flooding
• Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures
• Above the Flood: Elevating your Floodprone House
• Protecting Building Utilities from Flood Damage

It’s a good idea to determine the risk your property has of flooding. Is your house next to a creek or storm drain channel? Is it located at the low-point of a roadway or at the bottom of a hill? These are indications that flood insurance may be a good idea.

Mortgage companies usually require flood insurance for homes and businesses in the floodplain. Homeowners insurance policies do not cover flooding caused by stormwater.

Keep in mind that people outside of floodplain areas file more than 20% of flood insurance claims and receive about one-third of disaster assistance, when it is available.

For more information about who must purchase flood insurance, download FEMA’s Mandatory Purchase of Flood Insurance Guidelines booklet.

In regard to lowering your premium, you may already be getting a 20% discount because of the steps Austin takes to guard against flooding. In addition, there may be some improvements that you can make to protect your house or business from flooding. For more information, call our hotline at 512-974-2843 or email floodpro@austintexas.gov.

An elevation certificate may also be helpful. Prepared by a surveyor or engineer, elevation certificates show the elevation of your home in comparison with the expected elevation of floodwaters. If the certificate shows that the lowest floor elevation in your house is above the expected inundation levels, it should lower your insurance premium. The City may already have one on file for your house or business, but we cannot guarantee the accuracy. Please call or email us to find out.

Download these FEMA publications to find out more about protecting your property:

• Protecting Manufactured Homes from Floods and Other Hazards
• Homeowner’s Guide to Retrofitting: Six Ways to Protect Your Home from Flooding
• Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures
• Above the Flood: Elevating your Floodprone House
• Protecting Building Utilities from Flood Damage

The dam safety rules can be found in the Drainage Criteria Manual Section 8.3.4.B.

Click to dowload the City’s Integrated Pest Management Plan for Stormwater Ponds (4.7 MB PDF). (link: http://www.ci.austin.tx.us/watershed/downloads/spdsp_ipm_web.pdf)
creek
 

If a road is flooded, turn around and find an alternate route. Don’t risk drowning by trying to cross it. Most flood fatalities occur in vehicles. 

ENS stands for Emergency Notification System. These areas have been identified by the City as being more likely to require evacuation due to flash flooding than other areas. The areas have been pre-entered into our emergency notification system to expedite automated phone calls in the event of an evacuation.

This question is impossible to answer except in hindsight. When someone dies, there is a temptation to think the result might have been different if they had just stayed in the car or had just managed to get out of the car. Calling 9-1-1 when your vehicle first stalls has helped some people survive. The best thing is to avoid this situation, by turning around if a road is flooded. Better yet, avoid driving in heavy rainfall, since sometimes visibility is so poor, it is hard to see that a road is flooded. 

Yes, it is a Class B misdemeanor in Texas to drive around a barricade at a flooded road. This is the same as a DWI. If caught, you may be arrested, have your car impounded, spend up to 180 days in jail and/or be fined up to $2000. You may also be charged for the cost of your rescue.

The City conducts engineering studies to determine the extent of the regulatory floodplains. We use historical rainfall information, aerial photography, ground surveys, and engineering computer software to complete these studies.

The reason for the remapping effort is specific to each watershed. Please download the flyer for the watershed you are interested in for more information. The watersheds are listed on the Floodplain Management page. You can download a flyer by clicking on the watershed name.

The restrictions protect lives and properties. They ensure that development doesn’t cause additional flooding on other properties. In addition, they ensure that the development itself minimizes the risks of flooding. Many of the development restrictions are federal requirements in order for Austin citizens to be able to purchase federally-backed flood insurance from FEMA.

Depending on how much rain there’s been, Austin’s creeks may be bone dry, gently flowing with water or a raging torrent. The floodplain is the area of land that is likely to be under water when the creek rushes over its banks. In a sense, the floodplain is the full extension of the creek. 

The 100-year floodplain is the land that is predicted to flood during a 100-year storm, which has a 1% chance of occurring in any given year. You may also hear the 100-year floodplain called the 1% annual chance floodplain or base flood. Areas within the 100-year floodplain may flood in much smaller storms as well. The 100-year floodplain is used by FEMA to administer the federal flood insurance program and the City of Austin to regulate development.

In some cases, the area of land subject to flooding has not changed, but we have now have better information to base predictions on where the flooding is likely to occur. During floodplain studies, we gather more information about topography, elevations, bridges and the amount of impervious cover. 

The City does not grandfather development from using the best available floodplain information. If your property is shown to be in the floodplain with the new study, then you may be grandfathered for flood insurance premiums, but will no longer be eligible for a preferred risk policy. Visit www.floodsmart.gov to learn more about flood insurance or contact your insurance agent.
 

The FEMA floodplain maps are used for administering flood insurance. FEMA floodplains are based the conditions that existed at the time of the floodplain study, including buildings, parking lots, driveways, bridges, culverts and channel geometry.

The City of Austin regulatory floodplain is used for development and building permits. Its floodplains are based on fully developed conditions. In other words, all of the land area is assumed to be fully built out with the maximum impervious cover currently allowed by zoning. Generally, the regulatory floodplains cover a greater area of land than the FEMA floodplains. In some cases, for example in the urban watersheds, the FEMA and City of Austin floodplains are exactly the same.
 

• Risk of Property Damage: If your home is in the 100-year floodplain, it has a 26% chance of being flooded over the course of a 30-year mortgage. There are steps you can take to reduce property damage. For more information, visit www.floodsmart.gov, explore our FAQs or call our hotline at 512-974-2843.

• Safety: Flooding can be deadly. Monitor the weather, consider purchasing a NOAA Weather Radio and prepare a family disaster plan. Learn more about where the floodplain is located on our interactive floodplain map. For more information about flood safety, visit our Flood Safety and Preparedness page.

• Restrictions: Stricter permit regulations apply for any building, remodeling, construction or other development on properties in the floodplain. In some cases, it may be impossible to get a permit. For more information on restrictions, go to Floodplain Development Information.

Please report any suspicious activity to 9-1-1. Please contact Anthony Valderas, District Representative with the Austin Police Department, to discuss non-emergency concerns. His number is 512-974-5490.

The City of Austin is partnering with the U.S. Army Corps of Engineers on this project. The Corps of Engineers helped study the situation, identify the solution and develop the priority areas. As planned, the bulk of the funding would come from the Corps of Engineers. The federal government has approved this project as part of the 2007 Water Resources Development Act. However, they have yet to appropriate funding.

Yes, you are allowed to sell your house. You must disclose that you are in a buyout area and any previous flooding on your property. Talk to your real estate agent about any other necessary disclosures.

Austin has over 900 miles of storm drains, over 30,000 inlets, and about 200 miles of drainage ditches.

The formula for employees with five (5) and up to seven (7) years is:
Completed years of uninterrupted service (up to seven years) X .0025 X hourly rate X scheduled work week (e.g., 40) X 52 (weeks of the year) OR $500, whichever is less.
For employees with seven (7) and up to fifteen (15) years:
Completed years of uninterrupted service (up to fifteen years) x .0025 x hourly rate x scheduled work week x 52 weeks of the year OR $1000, whichever is less.
The formula for employees with more than fifteen (15) years of service is:
Completed years of uninterrupted service x .0025 x hourly rate x scheduled work week x 52 weeks OR $1500, whichever is less.

Pay for Performance is a pay strategy developed by the City of Austin to reward employees who meet or exceed job expectations. Pay for Performance is based on the Success Strategy Performance Review (SSPR), a tool that tells employees how well they are doing in their jobs. SSPR evaluation results determine who is eligible for pay increases under the program.

To find out who your Human Resources Liaison is for your specific department, please call or e-mail Compensation. hrd.compensation@ci.austin.tx.us

A salary survey is a gathered sample of data regarding fixed compensation for services, paid to a person on a regular basis.

Once a Sister City is approved, citizens then form a volunteer-run Sister Cities committee, a 501 (c) 3 organization. This committee is responsible for maintaining the partnership, and each Sister City relationship is unique. Sister City committees have hosted exhibitions of art from Sister Cities, organized educational exchanges, contributed to charitable organizations in the partner city, created international business development offices for Austin companies, established training exchanges for city workers, organized cook-offs featuring traditional cuisine, and more. For more information about specific Sister City exchanges or events, visit the individual Sister Cities pages.

Contact the Sister Cities/International Program Coordinator at 512-974-6418 or the chair of the Sister City Committee you are interested in. Contact information for committee chairs is available on the individual Sister City pages.

Yes. The City's Green Garden program has been merged with the City's Grow Green program to avoid confusion due to similar names and to reach more people with a consolidated website.

This series is now called the Grow Green Landscape Professionals Training. The program will continue to offer the same high level of training, and professionals who complete the training series will be recognized on the webpage for three years. After three years, professionals must attend another Grow Green training class to maintain their presence on the webpage.

If you are from the 2009 class, your three years will expire soon. To maintain your listing, sign up and attend one day in the 2012 series.

If you are from the 2010 or 2011 class, you will be listed on the Grow Green webpage for three years from the time you completed training. You do not have to take any of the classes this year to maintain a listing on the webpage.

People who have never taken the training will get priority.  If you have attended the series in the past and wish to take the entire series again, please select that option on the registration form.  On the registration deadline, Watershed Protection Department staff will review registration forms, and if additional spaces are available, they will be filled in the order registration forms were received. You will be notified if registration for the full series is not available and given the option to register for individual classes instead.

This is to build in flexibility in case you have a conflict you cannot change, get sick or are just not interested in any of the topics on one of the class days. We hope you will attend all six days.

Grow Green

Native and Adapted Landscape Plants Guide - (Downloadable)

Native and Adapted Landscape Plants Guide - (Searchable)

• The program runs year-round, so participants can sign-up to participate whenever is convenient for their schedule.
• The program provides the supplies needed, including maps, storm drain markers, safety vests, etc.  The equipment is loaned for one month.
• Request an appointment with the program coordinator– located at One Texas Center, 505 Barton Springs Rd, 11th Floor.  Please give the program coordinator at least 2 weeks advanced notice and list a few date/time options for the orientation (5-10 minutes long)
• Meet with the program coordinator at your appointed time, check out supplies, and sign paperwork.
• Mark drains and record information
• Return supplies and information to the program coordinator within one month of checking out supplies.

1. Read through all of the action items
2. Partner with others and adopt earth-wise habits to preserve Austin’s natural resources.  If 30% of your neighborhood becomes Green Neighbors, YOU WIN!  Or, if you earn 50 credits on the Green Neighborhood Challenge, YOU WIN!   (this is on p. 26 of the booklet, but I can’t find it online)
3. When you’ve reached your goal, fill out, print, and submit your Green Tally Sheet
   • Green Neighbor
   • Green Neighborhood

Scientists have approximated the length of time different types of trash last in our landfills. In many cases, litter stays around longer than we do!

Yes. Program guidelines require that all married individuals including non-purchasing spouses (NPS) be determined DPA applicants. Therefore, all documentation requirements listed on the application are need for the non-purchasing spouse(NPS). Additionally, the NPS is required to sign the DPA application and DPA legal documents at closing. Finally and regardless of who is purchasing the property, federal guidelines require all persons over the age of 18 residing in the property to provide income and asset documentation because DPA Eligibility is determined by anylization of “household” size, income and asset totals.

Yes. AHFC will also accept the class certificate from these local organizations:

• Business & Community Lenders of Texas, 512-383-0025 ext. 100, www.bclhomeownershipcenter.org
• Foundation Communities, 512-215-1295, www.foundcom.org
• Frameworks CDC, 512-385-1500, www.frameworkscdc.org

The Home Buyer Education Certificates are acceptable for one year after class completion. The above three organizations use the same curriculum as Housing Smarts with Austin Housing Finance Corporation. However, please note that they may charge a registration fee.

It depends. If you are applying for the Standard DPA option ($10,000 or less) you may have a gift of up to 5% of the sales price of your home. Seller contributions are okay, however, the contribution is taken into account when calculating the DPA check amount.

Gift funds are prohibited to be received in conjunction with the Shared Equity DPA (up to $40,000) program. You may not receive any down payment gifts from anyone else. Seller contributions are okay, however, the contribution is taken into account when calculating the DPA check amount.

Be cautious in making sure that your Realtor and Lender are familiar with Foreclosures and dealing with Foreclosure Sellers. Sometimes, Sellers of foreclosed properties are uncomfortable signing DPA documents. Additionally, often times, foreclosed properties may be considered “fixer upper” properties which may result in a failed HQS inspection. AHFC requires all failed inspection issues to be repaired or replaced prior to closing the loan transaction. Often times, sellers of foreclosed properties prohibit repairs prior to closing. Finally, all utilities must be on and verifiable as working properly in addition the property being considered readily habitable and safe according to the HQS Inspection criteria in order to pass inspection.

No. Standard DPA (up to $10,000) guidelines require you to live in your home as your primary residence, making no changes to the first lien neither note nor transfer title for the full ten year term for it to be forgiven. Even if you sell your house nine years after closing, you still have to pay back the full Standard DPA loan amount. There is no “stair-stepping” in which portions are forgiven after periods of time. Forgiveness of a Standard DPA loan occurs only after ten years. Remember that it’s at 0% interest, so all that is ever paid back to AFHC is the amount of DPA obtained to purchase your home. There are no penalties or fees charged.

Shared Equity DPA (up to $40,000) is a loan that is never is never forgiven that must be paid back at the end of 30 years if you remain the in the home as your primary residence, make no changes to the first-lien note and you do not transfer title. Prior to the 30-year affordability period on the Promissory Note and Deed of Trust, should you sell the property, make changes to the first lien note, transfer title, etc… you will also owe AFHC a percentage of the properties equity if your house has grown in value during the time you lived in it.

On our website under “First Time Home Buyer Down Payment Assistance” we have posted instructions for using a city mapping site to see if a property address is inside Austin City Limits and is eligible for DPA. Follow the steps to verify an address, or you can call our staff to help you. Remember that just because a property has an Austin mailing address, it does not mean that it is inside the city limits. Also, some neighborhoods in Del Valle, Pflugerville, and other outlying areas actually fall within the Austin City Limits and could be eligible for DPA.

Your household must meet all program requirements and criteria. In addition, your household must meet or fall below the annual income and asset limits set forth by program guidelines. Furthermore, the property you purchase must pass the HQS Inspection and finally, your first lien mortgage loan must also meet program guidelines. First, you must be a first-time homebuyer (as defined in the DPA brochure and application) who has not owned any property in the last three years or has been displaced as a result of divorce. Households cannot have more income and assets than the limits posted for your household size on the DPA application. Then, your lender must make sure the details of your mortgage loan fit within certain criteria set forth by DPA program guidelines. See the DPA application for more information and additional requirements.

Shared Equity DPA may be a DPA option if you need more than $10,000 in down payment and closing costs (if you need less than $10,000, look into Standard DPA). It is a large loan that requires no monthly payments (“deferred loan”) as long as you live in the house for a consecutive 30 years from the date of purchase (also known as the affordability period), make no changes to the first lien promissory note and do not transfer title. If you adhere to the above requirements throughout the affordability period as defined above, at the end of 30 years, you will be required to pay back the amount of DPA you borrowed through monthly payment as determined in the Promissory Note.

However, prior to the end of the affordability period (30 years), if you decide to sell the house, rent it to someone else, transfer title, refinance your original mortgage, or pull a home equity loan from the house, you have to pay back the entire Shared Equity DPA loan back to the City plus a percentage of the properties equity (not to exceed 30%) should you have enough equity that would result in a profit or gain. For example, if prior to end of the affordability period, you should sell your house for a higher price than what you paid for it—you will pay back the DPA loan and share a percentage of this equity with the City. The percentage will be equal to the percent of your home price that the City helped you cover. For example, if the City helped you cover 23% of your home purchase price, then you will later share 23% of the equity you gain
when you transfer the title of your home to someone else. Every borrower’s percentage is unique because every sales price and DPA loan amount are unique.

No. The DPA Programs are not credit score driven. However, Down Payment Assistance is to be used in combination with a Mortgage Loan. Your Mortgage Lender may have credit score requirments.

The DPA Participating Lenders listed on our website are the only professionals who have attended training and committed to a Participating Lender Agreement. Therefore, they are the only Lenders who are authorized to submit DPA applications on your behalf. If the lender and loan officer you are currently working with are not on the DPA Participating Lender list, they are not authorized to submit any DPA applications until they have been trained and approved to do so. Lenders can visit the DPA website to learn of future training sessions so they may become Participating Lenders. The Participating Lender list is subject to change without notice and based on the discretion of AHFC.

Yes. Federal regulation determines one to be a first-time home buyer if they have not owned real estate in the most recent three complete years or if they were displaced from their home due to a divorce.

Check with your lender to see if homebuyer education certification requires that both of you attend.

There is no fee and the textbook is included.

You can sign up for the post-purchase class, as a refresher and your certificate will be extended for another year.

You can take homebuyer education through any number of our partners including Frameworks CDC 512-385-1500, CCCS of Austin 512-447-0711 each are certified housing counselors and each has flexible schedules.

Because this is large class that meets at night for three hours, we ask that you find child care while you are in attendance.

Your eligibility to buy a home will be determined by your lender, this class only guarantees that you have met the requirements for homebuyer education.

AHFC provides a number of construction programs:

• ABR- To remove architectural barriers in the home
• HRLP- To address code related deficiencies in the home
• Holly Good Neighbor program- To make repairs to homes in their HGNP boundaries
• LeadSmart Program- To address lead based paint hazards in homes built before 1978

Applicants must reside within the City of Austin City limits.

Contractor/Subcontractor Activity Reports provide information on businesses employed to work on a particular project.  The types of information collected include the type of trade, whether it is a minority- or woman-owned business enterprise, the ethnicity of the contractor or subcontractor, the amount of the contract or subcontract, etc.

Generally, DBRA is applicable when 12 or more housing units will be assisted using federal funds.  Depending on the source of federal funds, there may be other situations where DBRA is applicable.

Section 3 is applicable for contracts in excess of $200,000 or in excess of $100,000 for a subcontractor.

Depending on the type of project, reporting may be required monthly or may not be required until the job is completed.

“Section 3” refers to Section 3 of the Housing and Urban Development Act of 1968 which requires that recipients of certain HUD financial assistance, to the greatest extent possible, provide job training, employment, and contract opportunities for low- or very-low income residents in connection with projects and activities in their neighborhoods.

On federally-funded projects, reporting is required if any contract or subcontract exceeds $10,000.  However, because the reporting form collects additional useful information, AHFC often requires it on non-federal contracts as well.

The process of providing weekly certified payrolls begins when construction begins. HUD’s Website for DBRA: http://portal.hud.gov/hudportal/HUD?src=/program_offices/labor_relations...

Mortgage Revenue Bonds are tax-exempt negotiable instruments that provide funding for mortgages.  The bonds are repayable from the mortgages, however the full faith and credit of the City or the AHFC is not pledged to repay them.

CHDO stands for Community Housing Development Organization, a special federal designation for non-profit affordable housing organizations that meet certain qualifications.  Certain amounts of funding are reserved for CHDOs only, such as 15% of the City’s annual HOME allocation, eligibility for pre-development loans, and eligibility for operating expenses grants.

CHDO Toolbox:  http://www.hud.gov/offices/cpd/affordablehousing/library/modelguides/200...

The bonds are sold to institutional investors to create a pool of money that will fund mortgages for first-time homebuyers at below-market interest rates.  As a homebuyer makes mortgage payments over time, the bondholders will be repaid the principal they invested plus periodic interest.

There are a number of requirements an organization must meet to become certified as a CHDO.  The NHCD CHDO Certification Application spells out the requirements. 

The certification is found at: http://www.ci.austin.tx.us/ahfc/downloads/Certification%20Application%20...

The cash generated from the sale of the bonds is deposited with a Trustee to help finance the multi-family development.  The bonds are repayable only from the rents.  The AHFC is a “conduit” bond issuer and does not assume any liability for the bond issue.

Any project or activity assisted with federal funds must undergo an environmental review to ensure the project or activity “will not have a significant adverse environmental impact and to encourage the modification of projects to enhance environmental quality and minimize environmental harm.”  [24 CFR 50 § 50.3] 

Following the procedures established by HUD to perform an environmental review constitutes Environmental Compliance.

Count on 3 to 6 months.  Each project is different, and there are many factors that can affect the length of time needed to move an application through the approval and loan closing process:  environmental review, deal structuring, lead time needed to get an item on the Council agenda if necessary, preparation and review of loan documents, other lenders’ requirements, etc.

If federal funds are to be used, Environmental Compliance is always applicable.  However, the level of review required depends on the activity or project.  Certain activities are considered “Exempt” because by their very nature, they will have no impact on the environment (Example:  administrative activities using federal funds).  Other activities require more in-depth review because of the work to be done, such as development and construction of a new subdivision.

Bonds are issued as one way to finance the development of affordable rental and ownership housing.

Supportive housing is built to blend seamlessly with buildings around it. Not-for-profit organizations typically develop supportive housing to be either the nicest building on the block or ‘invisible’ to enhance desirability for neighbors and tenants.  In some areas, it might be a few units within an existing apartment complex, and in other areas it might be an entire building.

Permanent supportive housing is a combination of extremely affordable housing and support services tailored to each individual or family. Just like their neighbors, people who live in supportive housing sign leases, have keys, and pay rent.

The range of services offered is flexible and depends on the needs of the residents. They can include medical and mental healthcare, vocational and employment services, child care, substance-abuse counseling, and independent living skills training.

1. October 2011 Update on Permanent Supportive Housing 2. City of Austin FY 2011-12 Action Plan, beginning on page 3-34 3. City of Austin Permanent Supportive Housing Strategy, Sept. 2010 4. Austin/Travis County ECHO Housing Report – Services for Permanent Supportive Housing 5. Executive Summary: Permanent Supportive Housing Program and Financial Model for Austin/Travis County, Texas 6. Permanent Supportive Housing Program and Financial Model Austin/Travis County, Texas 7. Presentation: Permanent Supportive Housing Program and Financial Model Austin/Travis County, Texas 8. Public Input Presentation, August 2010

Residents will primarily include Austin's most vulnerable chronically homeless population, many of whom are frequent users of public services like 911, courts and hospitals. Tenants can include people with psychiatric disabilities, people with histories of addiction, seniors, families, people living with HIV and AIDS, and young adults transitioning out of foster care. In most cases the service provider organization selects tenants from its own waitlist or pool of clients, and lets other agencies know when they have an opening. They then screen the client based on their particular program or tenant screening guidelines.

A unique job requisition number is listed for each job posting. You may apply only once for a specific job requisition number.

The City of Austin does not discriminate on the basis of disability in the admission or access to, treatment or employment in its programs or activities. Reasonable accommodations will be provided upon request in the employment process. Visit the City of Austin ADA page for more information.

When your application is complete, you will receive a confirmation number by email. Your application will be screened by the appropriate hiring manager and the Human Resources staff. The hiring manager will select applicants for interviews; and if you have been selected for an interview, the department will call you to schedule an interview. After interviews are conducted, a top candidate is identified. The hiring department conducts credential and required license validations, references, and background checks. The hiring department contacts the top candidate to make a job offer.

A grant position is funded by an organization outside the City. The allocation of monies is subject to modification, reduction or cancellation by action of the City of Austin or the grantor.

Applicants

• Can review the entire job posting, including the supplemental questions and requirement for attachments such as resume and/or cover letter
• Will receive an e-mail notification immediately upon completion of application with their confirmation number
• May view the status of positions for which they applied online like "application received/screening in progress or position filled"
• May print their application from the system

Some clerical level positions with the City of Austin require a typing test. If a position requires a typing test, it will be stated in the "Minimum Qualifications" section of the job posting. Typing tests can be taken at any Texas WorkSource Center. Please contact your nearest center for its typing test schedule.

Contact these departments directly for more information.

• Austin Police Department
• Fire Department
• Austin-Travis County EMS

The qualifications for each position are listed in "Minimum Qualifications" section of the advertisement. Some positions allow for a substitution of additional work experience instead of the educational requirement or vice versa. If a position allows for a substitution it will be stated in the advertisement. If it is not stated in the advertisement, the position does not allow for a substitution. You must meet all of the qualifications of the position for which you are applying.

When substitutions are allowed use the following guidelines:

• Undergraduate hours: 30 semester hours of college = 1 year of work experience
• Graduate hours: 24 semester hours of college = 1 year of work experience
• Clock hours: 480 clock hours = 1 year of work experience
• Full-time work experience vs. part-time work experience: Calculations for work experience are based on full-time experience. Full-time experience equals 40 hours or more of work per week. Part-time work experience is counted as half of the total length of experience (i.e. 2 years part-time work experience = 1 year full-time work experience).
• Volunteer experience vs. paid work experience: Related volunteer work experience may be considered as qualifying work experience. Volunteer experience must be completely documented.

The Trade and Investment Program has established business connections on several continents. Contact the International Economic Development Manager at 512-974-6416 for assistance. The program also periodically hosts information sessions about how to do business in certain countries or world regions. Sign up for the International Economic Development Program Newsletter to receive information on upcoming sessions. Also, local members of our Sister Cities committees may have personal experience, cultural expertise and business contacts for you to consider. Contact the Sister Cities/International Program Coordinator at 512-974-6418 for have specific information on Sister Cities committees and their upcoming meeting dates.

The International Economic Development Program frequently organizes events which enable local business people to interact with visiting trade delegations or global business experts. These events are announced through our newsletter, which you can sign up for here. Also, Austin’s various chambers of commerce offer monthly opportunities for business networking.

There are many important factors to consider before your company begins importing/exporting. For a consultation, please contact the International Economic Development Manager at (512) 974-6416. You can also attend one of our International Trade Education Series courses on importing or exporting. Sign up for the International Program Newsletter  to receive detailed information about upcoming classes.

The Trade and Investment Program has established business connections on several continents. Contact the International Economic Development Manager at 512-974-6416 for assistance. The program also periodically hosts information sessions about how to do business in certain countries or world regions. Sign up for the International Economic Development Program Newsletter to receive information on upcoming sessions. Also, local members of our Sister Cities committees may have personal experience, cultural expertise and business contacts for you to consider. Contact the Sister Cities/International Program Coordinator at 512-974-6418 for have specific information on Sister Cities committees and their upcoming meeting dates.

City of Austin Ordinance 20080306-038 states that the City will provide production crews with up to two police officers for traffic control and other public safety issues, subject to certain requirements and limitations. Contact Austin Police Department Special Events at 512-974-5032 for more information about working with the police.

If you have a question about using a particular City of Austin facility, please contact that department’s liaison directly. If you are interested in filming on property owned or operated by the State of Texas, please contact the Texas Film Commission’s Location department at 512-463-9200. The Texas Film Commission can help you find the right locations for your production, as well as help guide you through any required permitting. If you have any further questions, contact Jim Butler at 512-974-6318.

The same permits regarding use of public property for commercial films, also apply for student films.

• Blunn Creek Scavenger Hunt Lesson
• Blunn Creek Game Sheet
• Blunn Creek Trail Map
• Blunn Creek Land Use Map

You will need:

• Sinkhole Lesson
• Barton Springs Tour Lesson
• Tour Map
• Splash! Exhibit Lesson
• Cave PowerPoint Lesson
• Cave PowerPoint Presentation

The community’s vision for Mueller contains many features that add significant and nonstandard costs to the redevelopment, including affordable housing, extensive open space and parks, bike/pedestrian facilities, street design, alleys and structured parking near the Town Center. 

Due to the lack of infrastructure in place, the cost to demolish existing buildings and runways and the high level of amenities, the City has always known that public financing would be required to fulfill the vision.  No private developer would construct the Mueller Master Plan as envisioned by the community without significant public financial participation. 

The most comparable projects around the country have also required public financing, including the City of Denver’s airport redevelopment (Stapleton).

It will take approximately 10 to 20 years to redevelop Mueller, depending upon market conditions.

The City of Austin has limited risk in the Master Development Agreement (MDA). 

The City’s financial contributions will be based on tax revenues generated by redevelopment at Mueller, not from existing revenue sources that the City currently uses for other purposes.  There is some risk that the financial projections mentioned above will not be realized; however, this risk reflects a lost opportunity rather than incurred debt.

The Mueller redevelopment is approximately 700 acres.

Yes.  The developer bears the bulk of the risk in the Master Development Agreement.  Catellus is directly responsible for financing, constructing, and marketing the development, and will be investing a significant amount of equity into the project. 

If the redevelopment does not achieve the prices currently assumed, takes longer to develop, or the infrastructure costs more than currently anticipated, Catellus may not achieve its currently anticipated financial returns and could potentially lose money.

Approximately 140 acres of land or more than 20 percent of the Mueller redevelopment will be developed with parks and open spaces.

Earnings for large-scale land developers such as Catellus are dependent on a number of factors, such as the amount of money they must invest, how long that money will be outstanding, the complexity of the project and how much risk they are taking on in the redevelopment.

Catellus will invest a good deal of money in the Mueller project, particularly in the early years when major infrastructure must be built in advance of revenue-generating development.  And, that money will be at risk for a long period of time. 

Beginning in 2002 and extending through 2008, Catellus is currently projected to have invested approximately $30-35 million of its funds in the Mueller project.  At the end of the development phase, Catellus is currently expected to recoup that initial investment and earn a 15 percent return on that investment.  

This return is consistent with real estate industry standards for projects of this scale, complexity and duration, which range from 15 to 25 percent.

In the Master Development Agreement (MDA), both the City and Catellus have committed to fund the cost of constructing the Mueller Master Plan and each will realize financial gains from the successful redevelopment of Mueller.

At the beginning of the project, Catellus will mostly use its own money to finance early infrastructure construction.  The City will defer its land-sale proceeds and issue debt that is supported by project-generated tax revenues for the first few years of the development, providing “seed money” that can help finance the costly infrastructure improvements. 

Once land sales begin, the proceeds from those sales will be used to repay Catellus’ previous infrastructure investments and future infrastructure costs.  The City may issue more tax-based financing later in the project if the land-sale proceeds are not sufficient to cover the various costs of redevelopment. 

All public financing for Mueller will be repaid out of sales taxes and property taxes generated by development at Mueller.  City General Fund dollars are NOT committed to any expenditures for the Mueller redevelopment costs.

At the end of the redevelopment, after all costs and land-sale proceeds are known, there will be a final accounting, and Catellus will realize its investment returns through the money generated by land sales.  While the City may also share in land-sale proceeds, the City’s primary source of financial gain will be the ongoing property and sales tax revenues generated by the project.

• Tax Base Increase – The total value of new buildings at final buildout of the Mueller redevelopment is expected to be approximately $1 billion in today’s dollars, which at current tax rates will generate roughly $4.5 million in annual property tax revenues to the City.

• Financial Implication – It is currently estimated that the City of Austin will receive approximately $10-15 million in taxes during the first 10 years, and $55-65 million during the first 20 years over and above what is required to pay for the bonds.

Once the infrastructure is complete, an increasing proportion of the taxes generated by the redevelopment will be available for the City’s General Fund. 

• Employment – The redevelopment will support roughly 10,500 long-term jobs in medical, office and retail industries. 

In addition, the construction of infrastructure and buildings at Mueller is expected to generate approximately 10,000 total “job years.”  This means that during a 10-year build-out period, an average of 1,000 full-time workers would be employed in construction each year.

• Affordable Housing – Of the approximately 4,600 residential units expected at Mueller, at least 25 percent will be affordable to low-income households, or approximately 1,150 affordable units distributed throughout the community.

• Education – A new neighborhood school will be part of the redevelopment of the Mueller property.  Discussions have also occurred regarding the development of a proposed Academic Health Center property at Mueller.

• Healthcare – The development of the Dell Children’s Medical Center of Central Texas is already underway at Mueller.  Additional medical offices are expected to locate within the property, and the potential for an Academic Health Center property would make Mueller a unique location for healthcare in Central Texas.

• Transit – Transit is essential to the goal of achieving a compact, pedestrian-oriented community.  The Mueller Master Plan accounts for possible commuter rail service in the future, as well as Rapid Bus and expanded local bus service. 

• Open Space – The Mueller Master Plan incorporates approximately 140 acres of open space usable by the public, including neighborhood parks, a new lake, sports fields, greenways with hike/bike paths and 15,000 new trees.

• Pedestrian-Friendly – The streets at Mueller have been designed to provide a network of pedestrian ways throughout the community.

• Bicycle-Friendly – Mueller will host a comprehensive network of bicycle facilities to extend the existing system of bike lanes adjacent to the property, including those on Wilshire, Manor, East 51st and Berkman streets.  Overall, a total of 13 miles of new bike routes, lanes and paths are planned for the redevelopment.

• Sustainability – Mueller’s design promotes sustainability at three levels:  Green Community Design, Green Buildings and Green Infrastructure.  The creation of a compact, walkable, transit-oriented development provides an alternative to the automobile-dominant patterns of development. 

The Mueller redevelopment also incorporates principles based on the U.S. Green Building Council’s LEED (Leadership in Energy and Environmental Design) program and the City’s own Green Building Program.

The park system has been designed to reduce off-site flooding and to treat stormwater before it is released into natural streams, while the street system has been designed to support bicycle and pedestrian circulation.

• M/WBE – Through a comprehensive outreach effort, Catellus has achieved approximately 25 percent Minority/Women-Owned Business Enterprise participation at the Mueller redevelopment for the first phase of construction.

The Mueller redevelopment will have approximately 4,600 residential units, including:

• Approximately 1,500 single-family detached homes
• Approximately 900 attached row houses, shop houses and Mueller houses (four-to-six-unit buildings)
• About 2,200 apartments and condominiums

Yes. Those that are available are posted on the City of Austin’s jobs site.

Participants in the Austin Fire Department’s Academy are hired into the position of Fire Cadet or Fire Cadet Senior, and are considered full-time employees with benefits. Individuals are hired into these positions from the Eligibility List that is established at the end of the employment process.

The written exam is a general aptitude test; therefore, there is not a study guide for AFD’s written exam. There are many free “test-taking strategies” and applicant preparation guides available on the Internet.

Applicants for the position of Fire Cadet must be at least 18 years of age, not to exceed age 35, on the date of the written exam.

A felony conviction will automatically disqualify an applicant except those exempted under The Texas Family Code, Chapter 58. If you have any questions on how this may affect your qualifications for firefighter, please consult your attorney or probation officer.

-Check your criminal history and driving record to ensure it is correct and up to date.

-Contact the appropriate agency now to resolve any inaccuracies.

-Review the minimum qualifications and automatic disqualifiers on our website.

-Check your credit score. If there are any issues, start working now to resolve them.

-If you are not in optimal physical condition, review the CPAT guidelines and begin an aggressive workout schedule. Use the CPAT conditioning guide as a starting point.

-Monitor this website frequently for updates.

-Learn about the job of an Austin Firefighter by checking out the AFD website. Suggested pages include Emergency response, which includes information on the types of calls and duties of firefighters. And Recruiting, which includes information on the academy and life as a firefighter.

No. AFD is unable to sponsor individuals desiring a work permit.

All types of structures, except State and Federal buildings, and single-family homes.

The City of Austin currently is using the 2009 edition of the International Fire Code.

Yes, but remember, “the storage of combustible materials in a building shall be orderly.” (2003 International Fire Code, Section 315.2, Storage in Buildings)

The requirements for draft stopping go all the way back to the 1928 Uniform Building Code. Over the decades the size of attic space that required draft stopping has changed. The current requirement of draft stops being required in attics larger than 3,000 square feet was included in the 1970 Code (adopted by the City of Austin on Dec. 21, 1971). Basically, any structure built or remolded since the early 1970s needs to have draft stopping every 3,000 square feet of attic space.

The Emergency Prevention Division conducts “Night Inspections” to handle the overcrowding issues at Austin’s bars and nightclubs. The Night Inspection Program consists of teams of inspectors who visit various establishments during the peak hours on weekend nights. They count patrons at the establishments and compare the actual persons present with the legally allowed “occupant load.” They also check items such as exits and lighting for fire code compliance. If the bar exceeds its occupant load, then the management is subject to fines for the violation.

The use of open flame in a public assembly requires a permit, candles included, and religious services are considered public assemblies. The requirements for the type of candle are extensive and include fuel, holder, wax, chimney and other specific requirements. The 2003 International Fire Code does make some exceptions though for religious ceremonies. Section 308.3.5 (Religious Ceremonies) states, “When, in the opinion of the Chief, adequate safeguards have been taken, participants in religious ceremonies are allowed to carry hand-held candles. Hand-held candles shall not be passed from one person to another while lit.”

The 2003 International Fire Code (Section 605.9 Temporary Wiring) requires that decorative lighting be removed after 90 days.

The Earth School presentation is one hour per class (however, special accommodations may be made for a longer or shorter presentation).

Registration forms are accepted throughout the school year, but the earlier you register the more likely you are to receive your choice dates.

The U.S. Department of Transportation does not classify the following items listed as common fireworks, and their use is allowed within the City of Austin:

• Snake, GlowWorms – Pressed pellet of pyrotechnic composition that produces a large, snakelike ash upon burning. The ash expands in length as the pellet burns. These devices may not contain mercuric thiocyanate.
• Smoke Device – Tube or sphere containing pyrotechnic composition that, upon ignition, produces white or colored smoke as the primary effect.
• Wire Sparkler – Wire coated with phyrotechnic composition that produces a shower of sparks upon ignition. These items may not contain magnesium and must not exceed 100g of composition per item. Devices containing any chlorate or perchlorate salts may not exceed 5g of composition per item.
• Trick Noisemaker – Item produces a small report intended to surprise the user. These devices include:
  • Party Popper – Small plastic or paper item containing not more than 16mg of explosive composition that is friction-sensitive. A string protruding from the device is pulled to ignite it, expelling paper streams and producing a small report.
  • Booby Trap – Small tube with string protruding from both ends, similar to a party popper in design. The ends of the string are pulled to ignite the friction-sensitive composition, producing a small report.
  • Snapper – Small, paper-wrapped item containing a minute quantity of explosive composition coated on small bits of sand. When dropped, the device explodes, producing a small report.
  • Trick Match – Kitchen or book match that has been coated with a  small quantity of explosive or phrotechnic composition. Upon ignition of the match, a small report or a shower of sparks is produced.
  • Cigarette Load – Small wooden peg that has been coated with a small quantity of explosive or pyrotechnic composition. Upon ignition of the match, a small report or a shower of sparks is produced.
  • Auto Burglar Alarm – A tube which contains pyrotechnic composition that produces a loud whistle and/or smoke when ignited. A small quantity of explosive, not exceeding 50mg, also may be used to produce a small report. A squib is used to ignite the device.

The City of Austin has adopted an ordinance forbidding the storage, use and handling of fireworks within the City of Austin and within 5,000 feet outside the city limits. The Austin Fire Department has aggressively sought compliance with this ordinance.

The Austin Fire Department’s fireworks abatement campaign has evolved over the years. Initially, it consisted of sending an engine and a truck company to all reported fireworks violations. This response was very burdensome on the emergency response system and the 911 dispatchers -- often resulting in removing emergency response apparatus away from their normal areas. In the late 1990s, AFD decided to change its approach.

A fireworks hotline was established for callers to report non-emergency fireworks violations. AFD inspectors and APD officers were available to be dispatched in teams of two each, in an APD marked unit. These units were dispatched from the City’s Emergency Operations Center (EOC) staffed City personnel ranging in job responsibilities from call takers, runners, and dispatchers to a Division Chief. This campaign was conducted from 7 p.m. until 2 a.m. on the Fourth of July and in many cases, the days proceeding and following the holiday.

With the advent of the new 311 system, the fireworks abatement campaign has become a more APD-oriented operation. Police department units now are dispatched from the non-emergency line. The call takers no longer are required to staff EOC, and the 911 system no longer is flooded with calls regarding fireworks violations. The Austin Fire Department has a presence on the streets, and the Fire Marshal’s Office still issues citations for violating the fireworks ordinance, and vigorously prosecuted persons responsible for starting fires as a result of fireworks.

It is illegal to possess fireworks within the City of Austin. It is illegal to use or sell fireworks within the City of Austin and within 5,000 feet outside the city limits.

The flooding problem must be addressed first before any surface amenities can be constructed. Once the risk of flooding is reduced, future plans call for restoring the ecology of the creek, improving adjacent parks and open spaces and enhancing pedestrian and bicycle connections between LBL, UT and East Austin.

Waller Creek can quickly go from calm conditions to a raging torrent during a storm event. Over the years, the creek has experienced several devastating floods, and there have been fatalities, most recently in 2007. The lower portion of the creek ranks among the City’s worst in terms of flooding, water quality and erosion. Homes, businesses and parts of some downtown parks adjacent to Waller Creek are currently at risk for severe flooding. Along with the flood problem, the area also suffers from severe stream bank erosion and from large amounts of visible trash.

The tunnel will capture, carry and discharge Waller Creek flood waters into Lady Bird Lake. This will significantly reduce the 100-year floodplain and provide flood relief for nearly 28 acres of land. The tunnel will also alleviate the problem of stream bank erosion. The project will result in construction of a new Parks and Recreation Department boat facility, improvements to Waterloo Park and surface improvements adjacent to the creek side inlets.

• Plastic bags
• Styrofoam (cups, egg cartons, take-out containers)
• Pizza boxes from take-out or delivery services
• Yard waste/leaves (set out for yard trimmings pick up)
• Food waste
• Garbage (you may be charged for extra garbage if you put garbage in your recycling cart)
• Helium tanks
• Large metal items such as frying pans and metal pipes
• Large plastic items (plastics that are gallon-sized or smaller are ok)
• Wire coat hangers (recycle at your local dry cleaners)

Why we can't take these items

The recycling processing facility uses an automated system to sort and bale the recyclables. Prohibited items will jam the automated machinery.

• Plastic bags
• Styrofoam (cups, egg cartons, take-out containers)
• Pizza boxes from take-out or delivery services
• Yard waste/leaves (set out for yard trimmings pick up)
• Food waste
• Garbage (you may be charged for extra garbage if you put garbage in your recycling cart)
• Helium tanks
• Large metal items such as frying pans and metal pipes
• Large plastic items (plastics that are gallon-sized or smaller are ok)
• Wire coat hangers (recycle at your local dry cleaners)

Why we can't take these items

The recycling processing facility uses an automated system to sort and bale the recyclables. Prohibited items will jam the automated machinery.

Single Stream Recycling allows Austin Resource Recovery customers to mix recyclable paper, plastic, aluminum cans and glass in one bin. This method of curbside recycling is more convenient for residents because it does not requires sorting of items. Other advantages include:

• Reduced collection costs because collection can be automated, and collection routes can be serviced more efficiently
• Worker injuries may decrease because single stream means switching from bins to cart-based collection using trucks with automated lifts
• More paper grades can be collected, including food packaging (boxboard), junk mail, and mixed residential paper

• Paper: (newspaper, office paper, junk mail, envelopes, wrapping paper)
• Boxboard and cardboard: Corrugated cardboard and boxboard including:
  • cereal boxes
  • shoe boxes
  • most gift boxes
  • soda/beverage containers
  • most food packaging containers such as boxes of macaroni and cheese, rice, microwave meals.
• Aluminum and metal cans: food cans (labels left on OK), soda cans
• Glass: Jars and bottles
• Plastic containers: # 1 through # 7, including yogurt and margarine tubs