You can contact us easily by email or phone. To better assist customers with payments, account information and associated paperwork, please email us with your contact information, questions and preferred method of contact (return phone call or email) at claims.coa@austintexas.gov or call us at 512-974-2910. Payments are accepted via USPS mail to our mailing address.
Mailing address: City of Austin-Claims Division, P.O. Box 96, Austin, TX 78767.