Review staff will be assigned once the application has been paid and processed, which can take a couple of days.
Once assigned, you may contact your reviewer via email or telephone, which can be found three different ways:
- If you have already received a Master Comment Report, your reviewer's contact information will be printed on the report.
Using Public Search on Austin Build + Connect, the reviewers name and contact phone number will be listed in the Permit Details under "Process And Notes".
Intake staff provides a proof of submittal when applications are submitted. This will include a PR (Permit) number that you can use to check status as well as reviewers.
- Call 512-978-4000 and request the reviewer’s contact information and/or to be connected to the reviewer.