Austin Resource Recovery collects trash from almost 30,000 homes each day. Occasionally, crews miss a house. Sometimes the crews are not able to collect the material safely or a road hazard or blockage may prevent access. If there is a problem with the material that prevents collection, a notice will be left behind to let you know the problem.

If you haven’t received a notice and you placed the material at the curb by 6:30 a.m. on your collection day:

• Leave the missed items at the curb and call Austin Resource Recovery at 3-1-1.
• You may contact us by e-mail. Please include your address, a contact number and the items that were missed. We will come by to pick up the missed material as soon as possible.