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City of Austin - JOB DESCRIPTION

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EMS Scheduling Specialist

FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 13387 Salary Grade: YC6
Approved: June 25, 2001 Last Revised: September 11, 2017

  Under general supervision, this position reviews, assigns, and monitors the daily scheduling of Field, Special Operations and Communications Staff for the Emergency Services Department.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1.Responsible for the evaluation of daily scheduling for Field, Special Operations, and Communication staff including reviewing of schedule, assign workdays and notification to employees of staffing and overtime assignments. Monitor and provide recommendations for employee resource distribution between shifts to meet business demands.
2.Modifies daily work schedule to meet demand and accommodation of sick, injury, leave or reassignment by coordination with District Command with staffing changes. Update on-duty staff of late relief or overtime.
3.Planning and review of employee status to include training, commanders, internship program, reassignments, and cadet clearance levels
4.Posting of monthly team schedules as it applies to daily schedule for all shifts. Coordinate FMLA and OJI leave for field and communication personnel.
5.Review and approve, vacation, shift, on-call trades, emergency leave, military leave, court leave, and standby request by reviewing the allocation of leave and vacation in anticipation of resources and staffing levels required.
6.Coordinate and process invoices for request of stand by services for the community.
7.Assign appropriate pay codes and provide daily reports to support timekeeping information submission request for Payroll personnel.
8.Review, update, monitor, and coordinate call back staffing for emergency situations including mass casualties, ice storms, etc by planning and projecting staff requirements by upcoming events, inclement weather, and seasonal trends.
9.Provide various reports to include On-Call lists, Stand by reports, staffing levels, overtime expenditures, and staffing trends.
Responsibilities - Supervisor and/or Leadership Exercised:
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of EMS operations of staffing and scheduling.
Knowledge of City of Austin policies and procedures.
Knowledge of City of Austin personnel and payroll procedures.
Skill in oral and written communication.
Skill in mathematical calculations.
Skill in training methods to meet demands of operations
Ability to adapt to handle complex situations in a time effective manner.
Minimum Qualifications:
  Graduation from an accredited high school or equivalent and four (4) years of general clerical experience of which one (1) year of related experience in staffing of operations.
Thirty (30) semester hours may substitute for one (1) year of experience.
Licenses and Certifications Required:

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.