City of AustinFOR IMMEDIATE RELEASE
AUS will continue to coordinate with our local, state and federal partners, and make any adjustments as needed, pending further guidance
Updated March 30, 2020 (3:30 p.m.):
Beginning on March 31, the Transportation Security Administration will be temporarily closing Security Checkpoint 1, and will continue to monitor passenger levels to determine when it will be reopened. All passengers will be screened through Checkpoint 2 until further notice.
Updated March 30, 2020 (11:30 a.m.):
As outlined in Texas Gov. Greg Abbott’s Executive Order( No. GA-11), travelers who arrive at AUS from the following locations must self-quarantine for 14 days from the time of entry into Texas or the duration of the person’s presence in Texas, whichever is shorter.
- State of California
- State of Connecticut
- State of Louisiana
- State of New Jersey
- State of New York
- State of Washington
- Atlanta, Georgia
- Chicago, Illinois
- Detroit, Michigan
- Miami, Florida
The order will be implemented and enforced by the Texas Department of Public Safety (DPS). Enforcement of the order for Connecticut, New Jersey, New York and New Orleans took effect at noon on March 28; enforcement of the remaining locations took effect at noon March 30. AUS will be supporting the efforts of DPS and accommodating their officers so that troopers can fulfill the Governor’s executive order. The proclamation updating the Executive Order can be found here.
For more information, visit the DPS website.
Updated March 25, 2020:
Beginning on March 26, the Transportation Security Administration will be temporarily closing Security Checkpoint 3, and will continue to monitor passenger levels to determine when it will be reopened.
Updated March 24, 2020:
Beginning Friday, March 27, 2020, AUS is suspending valet parking operations and closing the third floor of the Red Garage/Garage 1 to the public. The remaining floors of Red Garage will remain open. Blue Garage and the Economy parking lots will remain open for now. The adjustment follows changes in parking demand in response to COVID-19 and the reduction in air travel.
Economy parking is $8/day and the Blue Garage is $15/day. Shuttle service will remain available from the Economy lot to the Barbara Jordan Terminal at a level commensurate with demand, as will the shuttle service to the South Terminal. ABIA Parking shuttles are cleaned with disinfectant and contact areas such as handrails are wiped down multiple times a day. Additionally, to adhere to social distancing, we are limiting the number of passengers on board shuttles at one time.
The Aviation Department is using social media, its website, and digital signage along Presidential Boulevard to alert customers of this upcoming change.
Updated March 19, 2020:
The airport's parking team is working hard to keep their vehicles clean and customers safe. Shuttles are cleaned with disinfectant and contact areas such as handrails are wiped down multiple times a day. Additionally, to adhere to social distancing, we are limiting the number of passengers on board shuttles at one time. An increased number of shuttles are being deployed to maintain efficiency under this new procedure. Exiting through credit card express lanes is also encouraged to avoid person-to-person contact.
AUS has begun making modifications to work schedules, to include teleworking for some non-essential employees and to ensure that there will be continuity among essential staff to support airport operations. Our priority is to maintain the health and safety of our employees and passengers, and these actions allow us to do that while also continuing to operate the airport.
Employees in all areas have been encouraged to practice good personal hygiene such as regular handwashing and to engage in social distancing, keeping at least 6 feet from the adjacent person where possible and avoid large group settings or meetings.
The AUS volunteer program has been temporarily suspended and all AUS live music performances are being cancelled through April 30, 2020.
Updated March 17, 2020:
AUS is considered "critical infrastructure” and is not impacted by the new restrictions put in place that prohibit community gatherings of 10 or more people. The airport remains open and is operating normally.
Updated March 16, 2020:
On the recommendation of Austin Public Health, all AUS live music performances are being cancelled through March 31, 2020. Additionally, some concessions in the terminal will be operating under limited hours, opening later or closing early, based on passenger demand and staffing considerations.
For more updates and information, travelers can visit:
- Centers for Disease Control & Prevention Travel Information
- Transportation Security Administration COVID-19 Information
- The City of Austin’s COVID-19 FAQ page
- Austin Public Health
Updated March 12, 2020:
Frequently Asked Questions regarding COVID-19 and AUS:
- Is it safe to fly?
- According to the CDC, because of how air circulates and is filtered on airplanes, most viruses and other germs do not spread easily on airplanes. Although the risk of infection on an airplane is low, travelers should try to avoid contact with sick passengers and wash their hands often with soap and water for at least 20 seconds or use hand sanitizer that contains 60%–95% alcohol.
- CDC provides recommendations on postponing or canceling travel to certain areas. These are called travel notices and are based on assessment of the potential health risks involved with traveling to those areas. A list of destinations with travel notices is available here.
- What is Austin-Bergstrom doing in response to COVID-19?
- AUS is:
- Monitoring the situation and working closely with partners at every level to ensure passenger and employee safety.
- Providing more hand sanitizer stations in high-traffic areas (such as after TSA checkpoints).
- Posting signage communicating general hygiene best practices.
- Adding a focus on disinfecting “high-touch” areas, such as kiosks, podiums, and security bins.
- Ensuring cleaning staff are concentrated in public areas.
- AUS will continue to coordinate with our partners and make any adjustments as needed pending further guidance.
- In terms of screenings at checkpoints and customs, the CDC identifies which airports are required to conduct additional screenings. At this time, the CDC has not identified AUS as an airport that will conduct additional screenings.
- AUS is:
- What precautions should I take when traveling?
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cough or sneeze into your elbow or use a tissue to cover it, then throw the tissue in the trash.
- According to the CDC, if you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
- What should I do if I want to change my travel plans?
- For travelers who have concerns related to any upcoming travel plans, they are encouraged to contact their respective airlines to inquire about the possibility of rescheduling their flights.
- What are airlines doing in response to COVID-19?
- Some airlines are making decisions to change or reduce frequency on certain air service routes, including at AUS. For additional information regarding air service changes and information regarding other steps airlines are taking at this time, please contact your airline.
Updated March 9, 2020:
SAS from Copenhagen to Austin, which was planned to fly into AUS on March 11 and return on March 17, has been canceled. This flight was originally scheduled for SXSW.
March 6, 2020:
At this time, AUS is not aware of any specific air service cancellations associated with SXSW or COVID-19 but we will provide updates if they become available. In the meantime, travelers are encouraged to contact their respective airlines if they have concerns related to any upcoming travel plans.
AUS is providing additional hand sanitizer stations in high-traffic areas (such as after TSA checkpoints) and signage communicating general hygiene best practices. In addition, we’re adding a focus on disinfecting “high-touch” areas, such as kiosks and podiums. AUS will continue to coordinate with our local, state and federal partners, and make any adjustments as needed pending further guidance.