City of Austin

AUSTIN - Some customers are experiencing an unusual odor in their water. Water provided by Austin Water continues to meet all regulatory standards and is safe to drink.
 
Austin Water is taking the following steps to respond:

• Feeding powdered activated carbon to mitigate odor issue. Powdered activated carbon is often used to help with taste and odor occurrences.
• Flushing water lines in the affected areas.

Customers in central and south Austin are affected. Austin Water expects the odor issue to be resolved in the next 24 hours.

Based on routine test results received this morning and staff analysis, Austin Water believes that the odor issues were likely caused by the presence of Zebra Mussels in a raw water pipeline at Ullrich Water Treatment Plant. The pipeline was put back in service on Feb. 6 after being out of service for repairs over the past two weeks.

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