City of Austin February winter storm efforts continued Tuesday, February 23.
BOIL WATER NOTICE RESCINDED
The Boil Water Notice has now been lifted for all Austin Water customers. Customers no longer need to boil water used for drinking, cooking and, making ice. The order had been in place since Wednesday, Feb. 17, 2021. Emergency mandatory water-use restrictions have also been lifted.
WATER DISTRIBUTION SITES
Demand at Austin-Travis County water distributions sites continue to decline with the end of the boil water notice, and the restoration of service to the majority of Austin Water customers. Distribution sites are being consolidated. The following sites will be open Wednesday February 24 at 9 a.m.:
- Nelson Field, 7105 Berkman Drive
- Roy G. Guerrero Park, 400 Grove Blvd.
- Onion Creek Soccer Complex, 5600 E. William Cannon Dr.
- Lago Vista City Hall, 5803 Thunderbird, Lago Vista, TX 78645
- Village of Point Venture Offices, 411 Lohman Ford Road, Leander, TX 78645
- Jones Brothers Park, 10301 Lakeside Dr, Jonestown, TX 78645
Austin Code is currently responding to code complaints related to issues resulting from the winter storms. Residents who are tenants should notify their landlord first if they are without water or electricity. For complaints related to tenant-occupied properties, inspectors are following up to ensure landlords get their properties up to code as quickly as possible.
To report power outages, call 512-322-9100. To report water emergencies visit https://bit.ly/ReportWater
For all other city services download the Austin 311 mobile app or call 311 or 512-974-2000.
A reminder the City has a dedicated website with answers and resources for residents who need winter storm related repairs. A dedicated hotline is also available at the following number: 512-974-1500.
The hotline is available 8 a.m. to 5 p.m. Monday through Friday.
Individuals who are looking for additional available City and County resources, as well as other community resources can visit austintexas.gov/weatherinfo or austintexas.gov/infoclimatica for Spanish. City and County departments will also continue to provide updates on social media channels.