Austin Water is conducting a rate review consisting of two components. The first component consisted of a cost of service rate study which came to a completion in July 2017. This process is followed by an Impartial Hearings Examiner review. These two components will provide our customers, community, and commissions a comprehensive opportunity to participate in our rate development process. This will also provide our City Council with significant public, rate advocate, and consultant input as they make decisions on future rates.
Cost of Service
Austin Water conducted a Cost of Service (COS) rate study of its water, wastewater, and reclaimed water rates in 2016. The process entailed a comprehensive review of the methodology used to allocate costs amongst customer classes and to update and improve the methods for determining fair and defensible rates of utility services. The rate study included extensive public involvement from our retail and wholesale customer class committees and the public.
Offer their opinions and evidence on how rates should be developed
Ask questions of Austin Water
Provide reasoned arguments for the Impartial Hearing Examiner to consider
There will be rules and a timeline that govern the IHE process and specific steps that stakeholders must follow in order to participate. Additional details will be made available in the coming weeks. The City of Austin - Office of the City Clerk will keep a public record of all documents filed for the Impartial Hearing Examiner’s consideration.