Modified Operations:
We Are Ready To Serve You.

Following the March 24, 2020, Order by the City of Austin and Travis County to “Stay Home, Work Safe”, we have discontinued all in-person customer services at the One Texas Center facility. Most of our services are available by phone, video conference, email, and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.


Mild year-round temperatures and backyard gatherings on outdoor decks are common throughout Austin. However, many decks need repairs and might not be safe for routine use. The average life expectancy of a wooden deck is 10-15 years.

Poor construction and neglected maintenance can lead to deck collapses, which can cause serious injuries. To prevent these risks, you should check your deck to ensure it's structurally safe and sound.   

How to check your deck:

  • Look for loose connections or cracks in the wood.
  • Ensure your deck can carry the weight of objects and people, including the force of nature.
  • Create a "continuous load path" of reinforcements that support the deck through its frame to the ground and sturdy structures, such as your home. 
  • Check metal connectors, screws and nails for corrosion. 
  • Inspect regularly for loose nails and boards.
  • Make sure surface areas are protected from debris, water and sun damage.

The City of Austin only inspects decks with active permits. If you suspect your previously permitted deck needs an inspection, check with a third-party inspector.  

External resources:


Does your new residential or commercial deck require a permit? Do you have questions about the residential or commercial deck permitting process?

Call 3-1-1 for these and related permitting questions.

Search online for permits.

Deck Safety Demonstration