The Development Services Department is located at One Texas Center, 505 Barton Springs Road.
General Office Hours: Monday - Friday, 7:30am to 4:45pm
Phone: 3-1-1 or 512-974-2000 (outside the city limits)

1ST FLOOR

Development Assistance Center

Approved Site Plan Exemption Pick-up:
Monday - Friday, 9am to 12noon

Austin Energy (Utility Reviews) -
General Information Walk-In:

Monday - Friday, 8am to 11:30am & 1pm to 2:30pm

On the second Wednesday of each month, hours are:
9:30am to 11:30am & 1pm to 2:30pm

Austin Water (Utility Reviews) -
General Information Walk-In:

Monday - Friday, 8am to 11:30am

Map/Document Sales:
Monday - Friday, 9am to 3pm

Development Consultations
(walk-ins or appointments):

Monday - Friday, 9am to 12noon

Research:
Monday - Friday, 9am to 2pm

Community Trees (Located within the Development Assistance Center)

Walk-in Hours - Effective January 2, 2019:
Monday-Friday, 9am to 12noon

Fiscal Surety (Located within the Development Assistance Center)

General Information Walk-In:
Monday, Wednesday, Friday, 8am to 11:30am
Tuesday and Thursday, 8am to 11:30am & 1pm to 3:30pm

Service Center (formerly Permit Center)

General information, Walk-In, and Cashier:
Monday - Friday, 7:30am to 4:30pm

 

2ND FLOOR

Residential Plan Review

Intake: Monday-Friday, 8am to 12noon

Consultations & Other services:
M, W, F, 8am to 12noon

Commercial Plan Review

Intake & General Information:
Monday - Friday, 8am to 12noon

Review Staff & Standalone Trade Permit Consultations:
Monday, Wednesday, Friday, 8am to 12noon

Quick Turn-around:
Monday - Thursday, 8am to 11am

Preliminary Plan Reviews:
Send request form to commercialreview@austintexas.gov.
If an appointment is needed to address Review Comments, please schedule with your assigned Reviewer (Appointments will not be limited to the morning walk-in consultation periods).

Building Inspections

General Information:
Monday - Friday, 7:30am to 3:30pm

3RD FLOOR

Expedited Building Plan Review

Intake & General Information:
Monday - Friday, 8am to 12noon
expeditedreview@austintexas.gov

Review Meetings: By appointment only.
For appointments, call 512-974-2071 or e-mail Expeditedreview@austintexas.gov

Environmental Inspections

For after-hour Environmental and Spills Enforcement, call the 24-Hour Hotline at 512-974-2550.
Questions? E-mail us at environmental.inspections@austintexas.gov

Commercial Site & Subdivision Inspections

4TH FLOOR

Land Use Review
and Intake (Project Submittal)

General Information and Walk-In:
Monday - Friday, 7:45am to 4:45pm

Completeness Check:
Monday - Friday, 8:30am to 10:30am

5TH FLOOR

Community Tree Preservation Division

Walk-in Hours:
Development Assistance Center - 1st Floor
Monday-Friday, 9am to 12noon

To schedule an appointment, please e-mail cityarborist@austintexas.gov.

7TH FLOOR

Office of Director - Suite 700

General Hours: 8am to 5pm