Modified Operations:
We Are Ready To Serve You.

Based on the Order by the City of Austin and Travis County to “Stay Home, Mask, and Otherwise Be Safe”, all in-person customer services remain suspended. Most of our services are still available by phone, video conference, email and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.


Applying for a permit? Check property for expired permits.

Before a new building or trade permit application will be accepted or approved, expired permits of the types listed below must be resolved.

  • Building Permit (BP)
  • Mechanical Permit (MP)
  • Electrical Permit (EP)
  • Plumbing Permit (PP)

Resolving an Expired Permit:

  • If the old work is related to a new scope of work within the same structure, it is strongly recommended that the expired work be re-permitted with the new permit application. You will need to indicate the intent to resolve the expired permit under the “project description” of the new application.
  • If it is unrelated to a new permit and/or separate inspection processes are desired, please complete the following forms:

and submit with your new application indicating that the expired permit(s) will be resolved separately from the new application. (Note: the three (3) lines near the top of the page should be used to list the expired permit numbers (e.g. 2000-194205 BP) and the property address should be written on the designated line near the bottom.)

For questions about resolving expired permits, please call 3-1-1. If outside the city limits, dial 512-974-2000.

Note: Permits expire on the 181st day after the date the permit is issued and the project has not received an inspection, or after the date of the last inspection that shows progress toward completion of the project. An application for a permit will be deemed “Expired” after 180 days if a permit has not been issued.