We have 12 and 24 hour shifts schedules. You can learn more about our schedules here.
How long do I have to wait to promote to Medic-II?
Employees must fulfill the 1 year Civil Service probationary period and have a current paramedic certification before being eligible to take the Medic-II promotional exam
How long does it take to promote to Captain?
Per Civil Service Rules an individual must be in the role as a Medic-II for a minimum of 2 years before eligible to take the Captain promotional exam.
How long does it take to join the All Hazards Team (Special Operations)?
All Hazards and Tactical teams have a low turnover rate and can be years before vacancies occur. Additionally you must be a Medic-II to in order to apply to the team. It is not a promotable position and they are filled as available with no defined timeline.
I am a paramedic, am I able to work at the advanced level as a Medic-I?
No, not at this time, however the department is currently assessing options.
I live out of state. Do I need a Texas certification to apply?
No, you only need a current certification from any state in the U.S. Reciprocity is only required once an applicant is offered employment.
What is the Modified Medic-I Hiring Process?
Our modified process is the same as a Medic-I hiring process, however it is for paramedics only. Successful candidates will have a higher starting pay instead of the base pay.
I only have my EMT certification through the National Registry. Am I eligible to apply?
You must have a current state EMT or higher as National Registry alone does not meet the minimum requirements.
I passed my EMT exam but will not get the results of the exam until after the application deadline. Can you make an exception for me to attend the hiring process?
Unfortunately we cannot make exceptions as your certification is one of the minimum requirements for the position. However, even though you may not have the actual card we can allow you to participate as long as we can verify the certification online.
Once we confirm dates they will be posted on our website here.
How often do you accept applications?
Applications are accepted based on staffing needs and traditionally we have a hiring process 2-3 times a year. You can fill out an Interest Card to be notified via email when we are accepting applications. Once a hiring process is confirmed we will post the dates on our Hiring Process Dates page.
What are the minimum requirements for EMS Medic-I?
In order to be eligible to attend a hiring process you must have a High School Diploma or GED and at least one of the following:
Be a recommended member in the Austin-Travis County EMS Explorer's Post
One year of full-time clinical experience with certification in Emergency Medical Technician-Basic EMT-B, Advance Emergency Medical Technician AEMT, or Intermediate EMT-I, including Pre-Hospital, Emergency Room or First Responder
Two (2) years active U.S. military service with any certification (EMT-B, AEMT, or EMT-I)
Certification of an Emergency Medical Technician-Paramedic or Licensed Paramedic
Since you are Civil Service are there any age limits?
You must be at least 18 years of age to apply and there is no upper age limit.
What is the Training Academy?
New employees will attend a 10 week (M-F) para-military style Training Academy prior to beginning work in the field. Some of the areas covered in the Academy for Field Medics are Clinical Operating Guideline training, driver training, swift water awareness, and physical training. Employees will be paid during the Academy with full City of Austin benefits the first day of employment.
Do I have to be a resident of Austin to be employed with ATCEMS?
No, there are no residency restrictions, however you must be able to report to a station within 2 hours if you are called in on your on-call day.