Get the service request ID (number) from a temporary token. Once a service request has been processed by the City (this can take an undetermined amount of time), you should be able to call the GET Service Request ID from a Token or call GET Service Request using a token to get back the service request ID. Therefore, it is necessary to poll the GET Service Request ID from a Token or GET Service Request method until a service request ID (number) is returned.

Resource Information

Method Name Service Request ID from a Token
Requires API Key? No
Response Formats JSON, XML
HTTP Methods GET

Arguments

jurisdiction_id

Optional

 This is optional on Austin's Open311 endpoint.

token

Required

 This is obtained from the POST Service Request method.

Response Parameters

service_request_id The unique ID for the service request created. This can be used to call the GET Service Request method.
token The token ID used to make this call.

Have more questions? Email us at Open311developers@austintexas.gov