Water Pressure for Austin Water Customers
The City regulates system-wide pressure through water pressure zones. Water pressures within these zones vary depending on topography (elevation) or proximity to system facilities that affect water pressure such as pump stations and water storage tanks/reservoirs. The system pressure is continuously monitored city-wide at over 100 locations. Water pressure is recorded and monitored at Austin’s water pump stations and pressure points located on the City’s water mains.
High Water Pressure
For new connections, at locations where pressures exceed 65 pounds per square inch (psi), the City requires the builder and/or homeowner to install and maintain a pressure regulating valve (PRV) at the customer’s connection to the City’s water system. For existing connections, installation and maintenance of individual PRVs at homes is the responsibility of the homeowner.
Low Water Pressure
To report low water pressure, please contact Austin Water Emergency Dispatch, at 512-972-1000, open 24-7 for your convenience.