A licensed contractor, the homeowner (if listed as the general contractor on the permit), a Master Trade Contractor, or official agents registered under the contractor. To assign an agent, complete the Inspection Agent Letter of Authorization
The permit holder is responsible for keeping a permit active by performing work towards completion of the permitted project by scheduling an inspection until all permits receive a "Final" status. The permit will expire if the work is completed and an inspection is not scheduled within 180 days.
Options for Scheduling an Inspection
Inspections requested before 6:00 a.m. will be scheduled for the same business day. Inspections requested after 6:00 a.m. will be scheduled for the following day.
You must be a registered user. If not registered, you can register online.
Click on "My Inspections" in the Menu option and follow the prompts.
If you are experiencing difficulty, call 512-978-4000 between the hours of 7:45 and 4:45, or e-mail DSD Help.
Once registered, Live Chat is available for assistance Monday - Friday, 7:30 am to 4:30 pm.
By Phone on the Interactive Voice Response (IVR) System
Make sure you have your IVR personal identification number (PIN). To get an IVR PIN, complete the formInspection Agent Letter of Authorization and Request for IVR PIN Number (PDF). You can also pick up a form at the Inspections Office on the third floor of One Texas Center, 505 Barton Springs Road, or request a form by calling (512) 978-4000. Upon completion, submit the form to the Inspections Office and a PIN number will be assigned upon submittal.
Call the IVR number: (512) 480-0623.
Choose among (1) Schedule Inspections (see requirements below); (2) Obtains status on inspections, or (3) Cancel the Inspection.
Enter your IVR PIN.
Enter your ten-digit permit number.
Enter the three-digit inspection code. Your required inspections and related Codes are noted on the printed Permit.
Note: Inspections are usually performed within 24 hours after scheduling, but an inspector's workload can delay a scheduled inspection until the next business day or 48 hours after scheduling. If you have a question about your inspection, you may contact your inspector. Click here for a list of Inspectors Names and contact information. Calls to an inspector may not be answered immediately because they are conducting an inspection, or driving. Please leave a voicemail with your name, phone number and address, and they will contact you.
Questions? Please call us at 512-978-4000, Monday - Friday, 7:45 a.m. to 4:45 p.m.