The Volunteer Program of AAC is open to individuals that meet the following criteria and agree to:
Complete a criminal background investigation*
Complete a fingerprint scan (those who have lived outside Texas in the last 10 years)*
Be at least 13 years of age with an adult of 21+ enrolling as a volunteer with you
Be at least 15 years of age with an adult of 21+ attending orientation with you.
Contribute at least six hours monthly
Support the mission and objectives of Austin Animal Center
Have regular access to the Internet (libraries and neighborhood centers are great resources)
*There is no cost for investigations or fingerprint scans, and volunteers who are ONLY trappers are not required to complete a background check.
Volunteer Jobs and/or Tasks
All volunteers will receive training associated with job or assignment of interest.
Examples include, but are not limited to:
Concierge/ Customer Service - engaging our visitors with the animals, explaining the process for adopting or reclaiming a pet, answering questions, matching potential adopters with pets that may be a good fit for their household
Dog Wellness (large & small dog breeds) - training the dogs to have good manners, taking them on walks and reinforcing house training skills
Cat Socialization - socializing and comforting the cats, observing for character traits
Cat Nebulization - treating kitties sick with upper respiratory infections
Outreach Volunteer - participating with activities in the community about responsible pet ownership
Photography - updating our website photos with dog & cat glamour shots
Volunteer Hours and Scheduling
Volunteers are needed daily between the hours of 7:00 am and 10:00 pm. Volunteer jobs begin at different times of the day depending on the task to be completed, and many jobs afford our volunteers flexibility to make their own schedules. More information is available at orientation. Individuals who enroll as a volunteer are expected to contribute a minimum of six hours a month; however, volunteers are welcome to contribute more than the six hours. Volunteers are expected to record completed hours on a regular basis using a private, web-based system. Information will be provided after enrollment.
The Austin Animal Center does not offer "Community Service Restitution" hours.
If you meet the criteria and are ready to enroll as a volunteer with Austin Animal Center, you should:
Complete the respective Notification and Disclosure (NAD) form authorizing the City of Austin to complete the criminal background investigation. Teens between 12 and 16 complete the “TEEN” version, all others complete the “ADULT of 17+” version. The City of Austin Human Resources Department requires all employees, volunteers, and contractors that may come in contact with children to complete the criminal background process. Adult signatures are required on TEEN NAD forms. Those individuals required to complete a fingerprint scan will be notified with a follow-up email after receipt of the application and NAD at AAC. Scans from other agencies are not accepted. There is no cost to volunteers for the background check or the fingerprint scan. More information about the fingerprint scan is on the NAD form. Complete the NAD form electronically except for the signature. Signatures must be original when submitted.
Submit the completed NAD and application to Austin Animal Center. The mailing and drop off address is 7201 Levander Loop, Austin, 78702, ATTN: Volunteer Coordinator
The first meeting to attend will be volunteer orientation. The current schedule for hosting volunteer orientations is every other weekend and alternates from Saturday and Sunday morning. Attendance is limited to 25 participants and by invitation only. Invitations will be sent via email.