Create a service request in the City's Customer service system.
Resource Information
| Method Name | Post Service Request |
| Requires API Key? | Yes |
| Response Formats | JSON, XML |
| HTTP Methods | POST |
Arguments
|
jurisdiction_id
|
This is optional on Austin's Open311 endpoint. |
|
service_code
|
This is obtained from GET Service List method. |
|
attribute
|
This takes the form of attribute[code]=value where multiple code/value pairs can be specified as well as multiple values for the same code in the case of a multivaluelist datatype (attribute[code1][]=value1&attribute[code1][]=value2&attribute[code1][]=value3) - see example. - This is only required if the service_code requires a service definition with required fields. |
|
lat
|
lat & long both need to be sent even though they are sent as two separate parameters. lat & long are required. |
|
long
|
lat & long both need to be sent even though they are sent as two separate parameters. lat & long are required. |
|
|
The email address of the person submitting the request. |
|
first_name
|
The given name of the person submitting the request. |
|
last_name
|
The family name of the person submitting the request. |
|
phone
|
The phone number of the person submitting the request. |
|
description
|
A full description of the request or report being submitted. |
|
media_url
|
A URL to media associated with the request, e.g. an image. |
Response Parameters
| token | If returned, use this to call GET Service Request ID from a Token to discover what the service request ID (number) is after it is created by the City system. |
Have more questions? Email us at Open311developers@austintexas.gov