Saving water and money has never been so easy. 

As part of Austin Water's long-term push to make water service more affordable, retail customers received a rate reduction in 2018 - adding up to an estimated $26.7 million saved on their water bills.  The reduced water rate for retail customers continued into 2019 and is expected to remain the same into 2020, helping our retail customer enjoy big savings, year-after-year.

When you combine the reduced rates with the many water saving tips and rebates offered by Austin Water, you can maximize your savings all summer long despite the high temperatures.

That’s not all. Austin Water has partnered with Austin Energy to bring to you even greater savings! Visit Austin Energy for the complete list of rebates, tips and tools to help you monitor your electricity use, manage your energy bills and save.

10 practical tips & rebates to lower your water bill

Every last drop counts. Use these ten practical tips and rebates to reduce your water bill and maximize your summer savings.

Water
Chores and morning routine
  • Take shorter showers (five minutes tops)
  • Turn off the tap while you shave or brush your teeth
  • Use water saving faucet aerators and shower heads
  • Run your dishwasher only when it’s full
Interior
  • Fix leaky faucets and toilets
  • Install energy star and water sense home appliance
Exterior
ENERGY

When the Texas heat sizzles beyond 100 degrees – it’s time to get serious about saving energy and avoid those high utility bills this summer.

Save Big with Austin Water Rebates

Did you know that Austin Water provides more than $250,000 in rebates annually to help customers save? Apply today and start saving water and money for years to come.

It pays to conserve

Austin Water has a five-tier volume charge. The zero –2,000 gallon tier is the lowest and most affordable with the following tiers being progressively more expensive as water consumption increases beyond 2,000, 6,000, 11,000 and 20,000 gallons per month. The more you use, the more you pay per (1,000) gallon. However, the more you conserve, the more you save!

Conserve water as much as possible and keep your water consumption at the lowest possible tier, saving you the most amount of money.  

Sign up for our Mobile App

Sign up for Dropcountr to receive free digital home water use reports. Water use reports can help you can save both water and money. Reports are available by mobile app and/or by internet and include: 

  • A customized household water use profile
  • Information about a customer's past water use compared to:
    • Similar households
    • Utility bill rate tiers
    • Water efficiency standards
    • The customer's water saving goals
  • Suggestions for ways to save water and links to Austin Water conservation programs 
  • Utility alerts and announcements about new conservation programs  

Don’t forget to sign up for Austin Energy’s Mobile App to avoid surprises on your energy bill. View your home electric usage anywhere you have Internet access. You can also receive alerts when your usage approaches the next billing tier.

Understand your water bill

Your water utility bill will have an itemized list of your water consumption and tiered pricing. Understanding your water bill can help you manage your bill and maximize your savings, even during the hottest months.

Apply for financial assistance

Austin Water has been engaged in multi-yearlong efforts to improve the customer experience and affordability. One of the newest changes were to the Utility Service Regulations which provide additional relief to customers who experience unexpected high-water bills. Improvements are also being made to the Customer Assistance Program for low-income residents.

Don't block the meter box

Did you know that some water meters may not be read because of obstructions such as trash and vegetation growing around the meters or due to vehicles blocking access to the meter?  Providing a safe and unobstructed path to the meter box will ensure an accurate read and keep those savings rolling in every month.
 

Austin Water and Austin Energy have teamed up to help you

Don’t just save on your water bill, visit Austin Energy for a complete list of energy and money saving programs.