Service | Online | Phone | Contact |
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Report an issue with a ground transportation providerGround transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
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No |
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Foster a petWe rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.
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No |
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Apply for a vehicle immobilization (booting) service licenseThe City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.
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No |
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Visit Barton Springs PoolPlan your trip to Barton Springs Pool, a three-acre swimming pool fed by underground springs in Zilker Metropolitan Park.
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No |
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Apply for Minority and Women-Owned Business Enterprise (MBE/WBE) certificationA MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin.
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No |
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Investigate ADA complaints of discriminationCitizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich. |
No |
512-974-3256 | Human Resources |
Apply to the APD Ride Along ProgramApply to ride along with an APD officer in the Police Observer (Ride Along) program.
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No |
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Adopt a petLooking to add a new pet to your family? Austin Animal Center has more than 500 animals every day in need of loving homes.
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No |
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Spill responseStaff in the Spill Response Program respond to citizen pollution complaints and spills that threaten our creeks or water bodies, 24 hours a day, seven days a week. 512-974-2550 |
No |
512-974-2550 | Watershed Protection |
Handle a citationIf you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.
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No |
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ADA training to staff on disabilityDisability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested. |
No |
512-974-3256 | Human Resources |
Search the registered sex offenders databaseSearch for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.
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No |
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Apply for a City jobJoin our team! Here’s everything you need to apply for a job with the City of Austin.
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No |
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Children's Safety and Fire Education (SAFE)Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357. |
No |
512-854-4357 | Fire |
Report a drainage, erosion, or open waterway problemPlease call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned. |
No |
3-1-1 | Watershed Protection |
Street name changesA request to change the name of a dedicated street within the City of Austin full purpose jurisdiction can be initiated by a City Council member, city department, or by a property owner with property abutting the street to be renamed. The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance. In order to bring a street name change request before Council, the following requirements must be met (per City Code 14-5):
Austin Transportation Department
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No |
3-1-1 | Transportation |
Get a birth or death certificateThe City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.
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No |
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Provide closed captioning and interpreter servicesThe ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees. |
No |
512-974-3256 | Human Resources |
File a complaint about a police officerThis service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information. |
No |
3-1-1 | Austin 3-1-1 |
Search for a warrantSearch for an active warrant in the Austin Police Department Warrant List.
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No |