City Services

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.

The City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.

Plan your trip to Barton Springs Pool, a three-acre swimming pool fed by underground springs in Zilker Metropolitan Park.

A MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin.

Apply to ride along with an APD officer in the Police Observer (Ride Along) program.

Looking to add a new pet to your family? Austin Animal Center has more than 500 animals every day in need of loving homes.

If you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.

Search for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.

Search for an active warrant in the Austin Police Department Warrant List.

The City of Austin helps homeowners ensure compliance with applicable City and building codes when they build, demolish, remodel, or perform any construction in the City of Austin and when planning special events.

Help provide toys and food for Austin families in need during the holiday season. There are lots of ways to volunteer with the Austin Police Department's Operation Blue Santa.

If you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.

File a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.

Temporary Concession permits are issued at stand-alone park locations where short-term or single day concession needs arise that benefit an activity or the public at the requested park location. • Concession approvals (permits) are required and issued to applicants for commercial activity requests (vending, merchandise sales, etc) in the park system. • Concession permits are NOT issued for vendors to vend outside or near permitted special events where organizers typically coordinate vendors inside their permitted grounds and spaces.

View crime statistics using CrimeViewer, a web mapping application that accesses crime information from the Austin Police Department (APD) police reports database.

Submit or check the status of an Austin 3-1-1 service request online or over the phone.

Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.