While most of the assistance by Austin/Travis County Emergency Medical Services gives to the community is medical in nature, everything EMS does is about service: Service to its patients, their families and loved ones; service to this community; and service to the people who make up Austin-Travis County Emergency Medical Services.
2016 Facts and Figures
6 full-time Information Technology employees
$1,596,382 Information Technology annual budget.
Highlights and Achievements
Continued implementation of the MicroStrategy Business Intelligence solution. Completed Phase II in which operational and clinical reports were developed and made available to Field Supervisors allowing access to response time compliance viewed in a report and as a dashboard.
Deployed Microsoft Surface Pro devices and RSA security tokens, to improve security, to Field Supervisors, mid- and executive-level Managers. This replaces IPADs and allows access to internal networks and enterprise applications, increasing productivity.
Completed Phase I and began Phase II of the Health Data Exchange. The Exchange allows EMS access to hospital outcome information for patients in transport. It also allows hospitals to view EMS records securely online
Reaccreditation with the Commission on Accreditation of Ambulance Services.
American Heart Association, 2016 Mission Lifeline Gold Award
Cardiac Arrest Registry to Enhance Survival (CARES) Hallmark Award