The Aviation Department meets the commercial passenger and air cargo service requirements of Central Texas, while accommodating military, corporate and general aviation needs.The Aviation Information Systems division provides support for both the department’s staff and tenants at Austin-Bergstrom International Airport. Information Systems offers standard information technology services for employees, including day-to-day desktop and software support, such as new account creation, password resets, and software troubleshooting.
IS maintains an airport-wide network that allows tenants to communicate with their corporate systems and also maintains other critical systems, including the Flight Information Display System, the airport security system and ABIA’s wireless network. IS provides technical standards, solutions and recommendations to department management and airport tenants, ensuring compliance with City and Federal technical policies, guidelines and directives.
2016 Facts and Figures
32 full-time Information Technology employees
$10,246,683 Information Technology annual budget
Highlights and Achievements
Installation of Pedestrian Exit Lane Technology, automated security exit control equipment in the Airport Terminal. The installation of automated security breach control equipment allows the airport to establish unmanned Transportation Security Administration-approved secured area exit lanes.
Off-Site Passenger Common Use Self Service Kiosks placed at the Austin Convention Center to expedite airline check-in services and enhance the passenger experience.