There’s been much talk about “smart cities” in recent years, and what that means for our collective future. Providing cost-efficient, timely services for our residents requires us to be smarter about how we approach service delivery, and much of that will be driven
In the last few years, the City’s Information Technology has been on a defining journey. Today, we can safely say that we’ve moved beyond the traditional model of desktop, server and software support toward a future where our technology is an integrated and ever-evolving tool to support the City’s core strategic objectives.
We were an early adopter in the open data movement, an early adopter of finding open source technology solutions and an early adopter on the civic innovation stage. We’re now seeing those programs bear fruit with services that make doing business with the City more transparent, efficient and accessible. We are on the path toward truly becoming a “smart city.”
I couldn’t be more proud of the work that our IT team has been doing, and I’m excited for what’s to come. This is just the beginning.
Stephen Elkins, Chief Information Officer
Austin is recognized as a Digital City. Like other digital city governments, we have a modern infrastructure that provides our increasingly mobile workforce with a secure foundation to serve a rapidly growing and engaged community. Our community seeks increased access to its government and wants to help resolve civic issues using data and analytics. Our inspired technology staff bridge the divide by facilitating conversations about broad organizational and unique departmental challenges that may be addressed through public/ private partnerships using publicly accessible data. Through these partnerships, we hope to encourage entrepreneurship and empower the community to solve their own problems.
We know that technology does more than just enable us to meet the needs of our residents; it is the way we do business. I am pleased this Annual Report shows some of our accomplishments and shows our continuing efforts to be a Digital City.