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Austin Convention Center Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Trisha Tatro - Director Department Website: http://www.austinconventioncenter.com Department Phone: 512-404-4000 Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target Operational Measures Utility Service-Related Refunds as a percent of Revenue New Meas. .02 0 .01 .01 Utility Services Revenue New Meas. 794348 368614 1406015 1442825 Utility Services Satisfaction Rating New Meas. 4.9 4.85 4.55 4.55 Technology Service-Related Refunds as a percent of Revenue New Meas. 0 0 .01 .01 Technology Services Revenue New Meas. 1005394 621914 1352650 1312808 Technology Services Satisfaction Rating New Meas. 4.81 4.8 4.55 4.55