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Fire Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Tom Dodds - Interim Fire Chief Department Website: http://www.austintexas.gov/department/fire Department Phone: 512-974-0130 Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target Performance Measures Percent of emergency incidents where amount of time between call receipt and arrival of AFD unit is 8 minutes or less 81 78 76 85 85 Number of unintentional fire deaths in the past 12 months 6 2 8 0 0 Percent of structure fires confined to room of origin 84 82 79 85 85 Percent of customers satisfied with the quality of AFD services 90.3 No Data No Data 92 92 Operational Measures Number of responses made by Aircraft Rescue and Fire Fighting units 1584 968 1192 1700 1300 Number of fire incidents found on arrival 2283 2511 3073 2500 3300 Percent of total calls which are medical first responder calls 65.6 70 67 70 70 Total number of incidents responded to by Operations units 92612 89796 103635 93500 95500 Average time, in seconds, for the first-arriving Aircraft Rescue Fire Fighting unit showing agent during timed runs 134 133 147 145 140 Average time, in seconds, for the last-arriving Aircraft Rescue Fire Fighting unit showing agent during timed runs 145 147 161 160 150 Number of fire incidents dispatched 4686 5228 6418 5250 6200 Number of unintentional fire deaths occurring in structure fires 5 1 5 0 0 Percent of unit responses inside the City of Austin with an AFD unit response 97 98 97 98 98