Performance Measures |
Percent of emergency incidents where amount of time between call receipt and arrival of AFD unit is 8 minutes or less |
81 |
78 |
76 |
85 |
85 |
Number of unintentional fire deaths in the past 12 months |
6 |
2 |
8 |
0 |
0 |
Percent of structure fires confined to room of origin |
84 |
82 |
79 |
85 |
85 |
Percent of customers satisfied with the quality of AFD services |
90.3 |
No Data |
No Data |
92 |
92 |
Operational Measures |
Number of responses made by Aircraft Rescue and Fire Fighting units |
1584 |
968 |
1192 |
1700 |
1300 |
Number of fire incidents found on arrival |
2283 |
2511 |
3073 |
2500 |
3300 |
Percent of total calls which are medical first responder calls |
65.6 |
70 |
67 |
70 |
70 |
Total number of incidents responded to by Operations units |
92612 |
89796 |
103635 |
93500 |
95500 |
Average time, in seconds, for the first-arriving Aircraft Rescue Fire Fighting unit showing agent during timed runs |
134 |
133 |
147 |
145 |
140 |
Average time, in seconds, for the last-arriving Aircraft Rescue Fire Fighting unit showing agent during timed runs |
145 |
147 |
161 |
160 |
150 |
Number of fire incidents dispatched |
4686 |
5228 |
6418 |
5250 |
6200 |
Number of unintentional fire deaths occurring in structure fires |
5 |
1 |
5 |
0 |
0 |
Percent of unit responses inside the City of Austin with an AFD unit response |
97 |
98 |
97 |
98 |
98 |