City of Austin - ePerformance Measures

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Management Services
Approved Amount: $ 0
Approved FTE: 0.00
Department Director: Spencer Cronk - City Manager
Department Website: http://www.austintexas.gov/department/city-manager
Department Phone: 512-974-2200

Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target
Performance Measures
Percent of questions regarding proper interpretation, application and implementation of labor contracts responded to on time 100 100 100 100 100
Percentage of time the Ombudsperson responds to requests within 5 days 100 100 100 100 100
Operational Measures
Number of questions regarding proper interpretation, application and implementation of labor contracts responded to on time 200 291 465 200 450
Number of requests to the Ombudsperson 22 5 5 15 10