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Austin Resource Recovery Approved Amount: $ 0 Approved FTE: 0.00 Department Director: Richard McHale - Interim Director Department Website: http://www.austintexas.gov/department/austin-resource-recovery Department Phone: 3-1-1 Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target Operational Measures Tons of Household Hazardous Waste (HHW) Materials Received per HHW Employee 124.24 74.27 103.9 121 87 Tons of Non-HHW Materials Received per Resource Recovery Center FTE 250.95 143.24 176.35 320 293 Average Customer Satisfaction with the Quality of the Household Hazardous Waste Disposal Service 52.6 No Data No Data 60 60